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        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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<item>
            <title>[ASTPPCOM-976] supportticket display two time in customer portal.</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-976</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;Steps:&lt;/p&gt;

&lt;p&gt;(1) Install add on of Support ticket add on&lt;br/&gt;
(2) Now create one reseller and&#160; create one reseller customer.&lt;br/&gt;
(3) login&#160; as customer&#160;&lt;br/&gt;
(4) Now check support ticket in menu&#160;&lt;/p&gt;

&lt;p&gt;Expected result :&#160;supportticket display only one time in customer portal.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="41135">ASTPPCOM-976</key>
            <summary>supportticket display two time in customer portal.</summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.astppbilling.org/images/icons/priorities/high.svg">High</priority>
                        <status id="6" iconUrl="https://jira.astppbilling.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="sanket.thakkar">Sanket Thakkar</assignee>
                                    <reporter username="nirali.jayswal">Nirali Jayswal</reporter>
                        <labels>
                    </labels>
                <created>Tue, 30 Aug 2022 11:46:17 +0530</created>
                <updated>Fri, 9 Sep 2022 14:46:04 +0530</updated>
                            <resolved>Thu, 8 Sep 2022 12:26:48 +0530</resolved>
                                                    <fixVersion>v6.0</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                    <timeoriginalestimate seconds="7200">2h</timeoriginalestimate>
                            <timeestimate seconds="0">0h</timeestimate>
                            <timespent seconds="10500">2h 55m</timespent>
                                <comments>
                            <comment id="90380" author="JIRAUSER14501" created="Thu, 8 Sep 2022 12:26:48 +0530"  >&lt;p&gt;This is Fixed. MR details are as follows.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/744&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/744&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="90516" author="JIRAUSER13101" created="Fri, 9 Sep 2022 14:45:09 +0530"  >&lt;p&gt;verified in latest branch V6.0,&lt;br/&gt;
working as expected,&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="39445" name="Dashboard _ ASTPP - Open Source Voip Billing Solution.mp4" size="661446" author="nirali.jayswal" created="Tue, 30 Aug 2022 11:46:01 +0530"/>
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