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        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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            <title>[ASTPPCOM-922] Ticket closed message also display for already closed support ticket </title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-922</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;Steps:&lt;/p&gt;

&lt;p&gt;1. Install Support ticket add on&lt;br/&gt;
2. Now Go to Services &amp;gt; Support ticket &amp;gt; Support ticket&lt;br/&gt;
3. Create one ticket and close this ticket by click on close support ticket button&lt;br/&gt;
4. Now again  click on close support ticket button and check&lt;/p&gt;

&lt;p&gt;Expected result :  Alert message should be display for already closed support ticket. Ticket updated message should not be display.&lt;/p&gt;

&lt;p&gt;Actual result : Ticket closed message also display for already closed support ticket &lt;/p&gt;</description>
                <environment></environment>
        <key id="40762">ASTPPCOM-922</key>
            <summary>Ticket closed message also display for already closed support ticket </summary>
                <type id="10300" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10300&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="4" iconUrl="https://jira.astppbilling.org/images/icons/priorities/low.svg">Low</priority>
                        <status id="10000" iconUrl="https://jira.astppbilling.org/images/icons/status_generic.gif" description="">To Do</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="kinjal.prajapati">Kinjal Prajapati</assignee>
                                    <reporter username="yash.shah">Yash Shah</reporter>
                        <labels>
                    </labels>
                <created>Tue, 9 Aug 2022 10:57:23 +0530</created>
                <updated>Fri, 29 Dec 2023 12:29:21 +0530</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                                    <timespent seconds="600">10m</timespent>
                                        <attachments>
                            <attachment id="38989" name="AlreadyclosedSupportTicketalsoClosed.mp4" size="912501" author="yash.shah" created="Tue, 9 Aug 2022 10:50:13 +0530"/>
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