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        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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<item>
            <title>[ASTPPCOM-866] NORMAL_TEMPORARY_FAILURE [41]</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-866</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;when we create a customer with sip account the calls working. if we create 2nd sip the customer cannot make any call and the following error appears:&lt;/p&gt;
&lt;h1&gt;&lt;a name=&quot;NORMALTEMPORARYFAILURE41&quot;&gt;&lt;/a&gt;NORMAL_TEMPORARY_FAILURE &lt;span class=&quot;error&quot;&gt;&amp;#91;41&amp;#93;&lt;/span&gt;&lt;/h1&gt;</description>
                <environment></environment>
        <key id="36498">ASTPPCOM-866</key>
            <summary>NORMAL_TEMPORARY_FAILURE [41]</summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://jira.astppbilling.org/images/icons/priorities/highest.svg">Highest</priority>
                        <status id="6" iconUrl="https://jira.astppbilling.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="neetu.nogia">Neetu Nogia</assignee>
                                    <reporter username="support@blemobile.co.uk">NIKOLAOS SIDIROPOULOS</reporter>
                        <labels>
                    </labels>
                <created>Sat, 15 Jan 2022 23:40:58 +0530</created>
                <updated>Fri, 17 Jun 2022 12:46:38 +0530</updated>
                            <resolved>Fri, 17 Jun 2022 12:44:31 +0530</resolved>
                                                    <fixVersion>v4.0.2</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                            <comment id="73209" author="JIRAUSER13600" created="Mon, 17 Jan 2022 11:54:26 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=support%40blemobile.co.uk&quot; class=&quot;user-hover&quot; rel=&quot;support@blemobile.co.uk&quot;&gt;NIKOLAOS SIDIROPOULOS&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Goodday,&lt;/p&gt;

&lt;p&gt;Can you please share with us freeswitch logs? so we can check accordingly.&lt;/p&gt;

&lt;p&gt;Thank You&lt;/p&gt;</comment>
                            <comment id="84886" author="JIRAUSER13600" created="Fri, 17 Jun 2022 12:46:38 +0530"  >&lt;p&gt;Hello&lt;/p&gt;

&lt;p&gt;We are closing this ticket as haven&apos;t got a response back on this ticket for a few days.&lt;/p&gt;

&lt;p&gt;Kindly re-open it if you will have any queries in the future by relying on it.&lt;/p&gt;

&lt;p&gt;Regards,&lt;/p&gt;</comment>
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