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    <title>Jira</title>
    <link>https://jira.astppbilling.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
    </build-info>


<item>
            <title>[ASTPPCOM-863] BUG UI Live Calls (version 4.0.1) </title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-863</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;In the LIVE CALLS Panel, there is a bug with the Term Trunk table, we have 2 providers and when 1 fails the call is completed by the second normally, but in LIVACALLS, it shows that the call is going out through the first provider, even if it fails and the call goes out by the second, the dashboard always shows only the first provider.&lt;/p&gt;



&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;To reproduce the problem.&lt;/p&gt;

&lt;p&gt;Configure 2 Gateways (providers)&lt;br/&gt;
In Trunks Configure the 2 Gateways on the same trunk, 1 being the Gateway and the other the Failover Gateway.&lt;/p&gt;

&lt;p&gt;When making the call, if the first trunk fails the second trunk completes the call, but in the LIVECALLS UI Panel, the system will show that the call is going out through the 1st gateway (which failed).&lt;/p&gt;

&lt;p&gt;This creates confusion when it comes to quickly checking which trunk that call is being placed on.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;LOG Call&lt;/p&gt;

&lt;p&gt;2022-01-11 15:36:05.369289 &lt;span class=&quot;error&quot;&gt;&amp;#91;DEBUG&amp;#93;&lt;/span&gt; mod_dptools.c:1685 SET sofia/FREESWITCH/002255@ASTPP &lt;span class=&quot;error&quot;&gt;&amp;#91;intcall&amp;#93;&lt;/span&gt;=&lt;span class=&quot;error&quot;&gt;&amp;#91;0&amp;#93;&lt;/span&gt;&lt;br/&gt;
EXECUTE &lt;span class=&quot;error&quot;&gt;&amp;#91;depth=0&amp;#93;&lt;/span&gt; sofia/FREESWITCH/002255@ASTPP export(presence_data=x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD)&lt;br/&gt;
EXECUTE &lt;span class=&quot;error&quot;&gt;&amp;#91;depth=0&amp;#93;&lt;/span&gt; sofia/FREESWITCH/002255@ASTPP bridge(&lt;span class=&quot;error&quot;&gt;&amp;#91;leg_timeout=10,absolute_codec_string=^^:PCMU:PCMA:G729&amp;#93;&lt;/span&gt;sofia/gateway/PROVIDER01/0044551722334455)&lt;br/&gt;
2022-01-11 15:36:05.369289 &lt;span class=&quot;error&quot;&gt;&amp;#91;DEBUG&amp;#93;&lt;/span&gt; switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING&lt;span class=&quot;error&quot;&gt;&amp;#91;export_vars&amp;#93;&lt;/span&gt; &lt;span class=&quot;error&quot;&gt;&amp;#91;presence_data&amp;#93;&lt;/span&gt;=&lt;span class=&quot;error&quot;&gt;&amp;#91;x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD&amp;#93;&lt;/span&gt; to event&lt;br/&gt;
2022-01-11 15:36:05.369289 &lt;span class=&quot;error&quot;&gt;&amp;#91;DEBUG&amp;#93;&lt;/span&gt; switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING&lt;span class=&quot;error&quot;&gt;&amp;#91;export_vars&amp;#93;&lt;/span&gt; &lt;span class=&quot;error&quot;&gt;&amp;#91;presence_data&amp;#93;&lt;/span&gt;=&lt;span class=&quot;error&quot;&gt;&amp;#91;x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD&amp;#93;&lt;/span&gt; to event&lt;br/&gt;
EXECUTE &lt;span class=&quot;error&quot;&gt;&amp;#91;depth=0&amp;#93;&lt;/span&gt; sofia/FREESWITCH/002255@ASTPP bridge(&lt;span class=&quot;error&quot;&gt;&amp;#91;leg_timeout=10,absolute_codec_string=^^:PCMU:PCMA:G729&amp;#93;&lt;/span&gt;sofia/gateway/PROVIDER02/0044551722334455)&lt;br/&gt;
2022-01-11 15:36:06.129298 &lt;span class=&quot;error&quot;&gt;&amp;#91;DEBUG&amp;#93;&lt;/span&gt; switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING&lt;span class=&quot;error&quot;&gt;&amp;#91;export_vars&amp;#93;&lt;/span&gt; &lt;span class=&quot;error&quot;&gt;&amp;#91;presence_data&amp;#93;&lt;/span&gt;=&lt;span class=&quot;error&quot;&gt;&amp;#91;x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD&amp;#93;&lt;/span&gt; to event&lt;br/&gt;
2022-01-11 15:36:06.129298 &lt;span class=&quot;error&quot;&gt;&amp;#91;DEBUG&amp;#93;&lt;/span&gt; switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING&lt;span class=&quot;error&quot;&gt;&amp;#91;export_vars&amp;#93;&lt;/span&gt; &lt;span class=&quot;error&quot;&gt;&amp;#91;presence_data&amp;#93;&lt;/span&gt;=&lt;span class=&quot;error&quot;&gt;&amp;#91;x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD&amp;#93;&lt;/span&gt; to event&lt;br/&gt;
2022-01-11 15:36:08.509345 &lt;span class=&quot;error&quot;&gt;&amp;#91;DEBUG&amp;#93;&lt;/span&gt; switch_core_media.c:3847 Set Codec sofia/FREESWITCH/002255@ASTPP PCMU/8000 20 ms 160 samples 64000 bits 1 channels&lt;br/&gt;
2022-01-11 15:3&lt;/p&gt;</description>
                <environment></environment>
        <key id="36473">ASTPPCOM-863</key>
            <summary>BUG UI Live Calls (version 4.0.1) </summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.astppbilling.org/images/icons/priorities/high.svg">High</priority>
                        <status id="6" iconUrl="https://jira.astppbilling.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="neetu.nogia">Neetu Nogia</assignee>
                                    <reporter username="ipglobe">rgazetta</reporter>
                        <labels>
                            <label>bug_confirmed</label>
                    </labels>
                <created>Wed, 12 Jan 2022 19:27:31 +0530</created>
                <updated>Wed, 29 Jun 2022 12:09:04 +0530</updated>
                            <resolved>Wed, 29 Jun 2022 12:08:56 +0530</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                            <comment id="73212" author="JIRAUSER13600" created="Mon, 17 Jan 2022 12:03:29 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=ipglobe&quot; class=&quot;user-hover&quot; rel=&quot;ipglobe&quot;&gt;rgazetta&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Goodday,&lt;/p&gt;

&lt;p&gt;which version are you using please let us know? so we can check accordingly.&lt;/p&gt;

&lt;p&gt;Thank You&lt;/p&gt;</comment>
                            <comment id="73301" author="JIRAUSER13301" created="Mon, 17 Jan 2022 18:20:27 +0530"  >&lt;h1&gt;&lt;a name=&quot;BUGUILiveCalls%28version4.0.1%29&quot;&gt;&lt;/a&gt;BUG UI Live Calls (version 4.0.1)&lt;/h1&gt;</comment>
                            <comment id="79848" author="JIRAUSER13301" created="Wed, 6 Apr 2022 21:40:28 +0530"  >&lt;p&gt;News??&lt;/p&gt;</comment>
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