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    <title>Jira</title>
    <link>https://jira.astppbilling.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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<item>
            <title>[ASTPPCOM-858] .po and .mo files translations</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-858</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;After a lot of work I discovered the error in ASTPP, when we change the translation and click Update Languages it only changes the file /opt/ASTPP/web_interface/astpp/language/pt_BR/LC_MESSAGES/messages.po but the translation will only work if the file with the extension .mo is also generated (messages.mo) it is generated from messages.po , and I don&#8217;t know why astpp only changes the messages.po file&lt;/p&gt;</description>
                <environment></environment>
        <key id="36181">ASTPPCOM-858</key>
            <summary>.po and .mo files translations</summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.astppbilling.org/images/icons/priorities/high.svg">High</priority>
                        <status id="6" iconUrl="https://jira.astppbilling.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="ashish.gohil">Ashish Gohil</assignee>
                                    <reporter username="dbbrito">Danilo Borges</reporter>
                        <labels>
                            <label>bug_confirmed</label>
                    </labels>
                <created>Tue, 28 Dec 2021 22:05:48 +0530</created>
                <updated>Fri, 17 Jun 2022 12:51:18 +0530</updated>
                            <resolved>Thu, 3 Feb 2022 11:08:52 +0530</resolved>
                                                                        <due></due>
                            <votes>1</votes>
                                    <watches>3</watches>
                                                                <comments>
                            <comment id="71744" author="JIRAUSER13600" created="Thu, 30 Dec 2021 11:01:40 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Goodday,&lt;/p&gt;

&lt;p&gt;Which language are you translating, Can you please let us know.&lt;/p&gt;

&lt;p&gt;Thank You&lt;/p&gt;</comment>
                            <comment id="71753" author="ashish.gohil" created="Thu, 30 Dec 2021 11:48:19 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;in which language you got error and what kind of translation is not done in your portal? and please let us know for whole portal you didn&apos;t get translation of language or for any specific words.&lt;/p&gt;

&lt;p&gt;and please let us know the ASTPP version you are using.&lt;/p&gt;

&lt;p&gt;Thanks&lt;/p&gt;

&lt;p&gt;Ashish Gohil&lt;/p&gt;</comment>
                            <comment id="71794" author="JIRAUSER14119" created="Thu, 30 Dec 2021 16:49:57 +0530"  >&lt;p&gt;Hi, the language is Portuguese, but the error happens in any language. ASTPP version 5.&lt;br/&gt;
For the translation to work, the astpp/language/pt_BR/LC_MESSAGES/messages.mo file must also be modified! If I use Poedit the translation is perfect, but it has to be done externally.&lt;br/&gt;
thanks&lt;/p&gt;</comment>
                            <comment id="71852" author="ashish.gohil" created="Fri, 31 Dec 2021 12:53:30 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;i didn&apos;t get you perfectly,&lt;/p&gt;

&lt;p&gt;can you please share any screenshot or details about it?&lt;/p&gt;

&lt;p&gt;or is there any issue in translation for specific words or whole portal is not translating?&lt;/p&gt;

&lt;p&gt;Thanks and regards&lt;/p&gt;

&lt;p&gt;Ashish Gohil&lt;/p&gt;</comment>
                            <comment id="71891" author="JIRAUSER14119" created="Fri, 31 Dec 2021 17:37:22 +0530"  >&lt;p&gt;Any changes I make to Configurations&amp;gt;&amp;gt;&amp;gt;Languages&amp;gt;&amp;gt;&amp;gt;Translations in any language are not reflected on the site!&lt;br/&gt;
But I found that when I access Configurations&amp;gt;&amp;gt;&amp;gt;Languages&amp;gt;&amp;gt;&amp;gt;Languages and click Update Languages only the file /web_interface/astpp/language/pt_BR/LC_MESSAGES/messages.PO is modified, and for the translation to take effect the messages file. MO also has to be modified. The proof is that if I manually change the messages.PO file by the poedit application and send it to astpp all the translations work perfectly. See the image below for the modification dates when I click on Update Languages, only the file with the extension PO is modified.&lt;/p&gt;

&lt;p&gt;Thanks and regards&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.astppbilling.org/secure/attachment/33333/33333_astpp.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;</comment>
                            <comment id="71925" author="ashish.gohil" created="Mon, 3 Jan 2022 10:32:07 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;we are provide on .mo file only words which we have already created for translation.&lt;/p&gt;

&lt;p&gt;and from your end if you are adding new words form configuration-&amp;gt;language-&amp;gt;translations, that words only add in to .po file, so only .po file will updated after adding words form translations.&lt;/p&gt;

&lt;p&gt;if anything else please let us know.&lt;/p&gt;

&lt;p&gt;Thanks and regards&lt;/p&gt;

&lt;p&gt;Ashish Gohil&lt;/p&gt;</comment>
                            <comment id="71998" author="JIRAUSER14119" created="Mon, 3 Jan 2022 16:37:55 +0530"  >&lt;p&gt;Hello Ashish Gohil,&lt;br/&gt;
I&apos;m not adding new words, I&apos;m changing several wrong words in the translation, and none of them after the change takes effect neither in the client area nor in the administrative area!&lt;/p&gt;

&lt;p&gt;Thanks and regards&lt;/p&gt;</comment>
                            <comment id="72009" author="ashish.gohil" created="Mon, 3 Jan 2022 17:10:12 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;as you change or add both thing not added into .mo file, because that file is fix with our created words, if you modified anything or add anything then it will take as a new word for that and update only in .po file.&lt;/p&gt;

&lt;p&gt;Thanks and regards&lt;/p&gt;

&lt;p&gt;Ashish Gohil&lt;/p&gt;</comment>
                            <comment id="72067" author="JIRAUSER14119" created="Mon, 3 Jan 2022 19:43:25 +0530"  >&lt;p&gt;So please let me know how to carry out the translation fixes in the client and administrative area, as I&apos;ve already tested both on Centos and Debian, and it doesn&apos;t work!&lt;/p&gt;</comment>
                            <comment id="72084" author="ashish.gohil" created="Tue, 4 Jan 2022 10:14:53 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Can i have the words which not translated on your server or can you please share screenshots for the same on which words not translated so i can check for it accordingly to your issue.&lt;/p&gt;

&lt;p&gt;Thanks and Regards&lt;/p&gt;

&lt;p&gt;Ashish Gohil&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="72152" author="JIRAUSER14119" created="Tue, 4 Jan 2022 17:00:30 +0530"  >&lt;p&gt;Hello Ashish Gohil,&lt;/p&gt;

&lt;p&gt;The words are already translated, but the words are translated into Portuguese from Portugal, and the right thing would be Portuguese Brazil!&lt;br/&gt;
See the example below:&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.astppbilling.org/secure/attachment/33389/33389_astpp1.jpg&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;The correct one would be below:&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.astppbilling.org/secure/attachment/33390/33390_astpp2.jpg&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;This would be just 1 example, there are more than 50 word changes to be made, most in the client area.&lt;br/&gt;
I still don&apos;t understand why there is this option to change the translation if the function simply doesn&apos;t work, the correct thing would be to change the word and the change already reflects!&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;See another error I found in the Portuguese language in the administrative area: when I&apos;m going to add credit for the client, I enter the amount and it simply stays stopped at the confirmation screen and the credit is not added!&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.astppbilling.org/secure/attachment/33391/33391_astpp3.jpg&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thanks and Regards&lt;/p&gt;</comment>
                            <comment id="72193" author="ashish.gohil" created="Wed, 5 Jan 2022 10:12:20 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;You can change words translation from your end, as we are using google translated words and as per google translated words we put that words on translation, so if you find any mismatch words then you can change that accordingly and you can send PR for that as well.&lt;/p&gt;

&lt;p&gt;and for recharge on Portuguese language error, we will work for it and resolve it soon and update you.&lt;/p&gt;

&lt;p&gt;Thanks and regards&lt;/p&gt;

&lt;p&gt;Ashish Gohil&lt;/p&gt;</comment>
                            <comment id="72213" author="ashish.gohil" created="Wed, 5 Jan 2022 11:19:09 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=dbbrito&quot; class=&quot;user-hover&quot; rel=&quot;dbbrito&quot;&gt;Danilo Borges&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;as i was checked on our server ASTPP v5, recharge can done on Portuguese language, can you please pull the source and check again.&lt;/p&gt;

&lt;p&gt;Thanks and regards&lt;/p&gt;

&lt;p&gt;Ashish Gohil&lt;/p&gt;</comment>
                            <comment id="84888" author="JIRAUSER13600" created="Fri, 17 Jun 2022 12:51:18 +0530"  >&lt;p&gt;Hello&lt;/p&gt;

&lt;p&gt;We are closing this ticket as haven&apos;t got a response back on this ticket for a few days.&lt;/p&gt;

&lt;p&gt;Kindly re-open it if you will have any queries in the future by relying on it.&lt;/p&gt;

&lt;p&gt;Regards,&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="33389" name="astpp1.jpg" size="19671" author="dbbrito" created="Tue, 4 Jan 2022 16:48:43 +0530"/>
                            <attachment id="33390" name="astpp2.jpg" size="19082" author="dbbrito" created="Tue, 4 Jan 2022 16:50:47 +0530"/>
                            <attachment id="33391" name="astpp3.jpg" size="58985" author="dbbrito" created="Tue, 4 Jan 2022 17:00:05 +0530"/>
                            <attachment id="33333" name="astpp.png" size="18983" author="dbbrito" created="Fri, 31 Dec 2021 17:36:14 +0530"/>
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