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        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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<item>
            <title>[ASTPPCOM-853] Resseller can not see notification of the emails right</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-853</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;Hi&lt;/p&gt;

&lt;p&gt;We have installed Version 5.0 Enterprise &lt;em&gt;(Build : 20210730-153339)&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Reproduce steps&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;1) Make a resseller&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;2) Configure resellers&#160; mail settings&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;3) From reseller make a customer&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;4) Configure template for notifications for low balance for example. From reseller&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;When a notification is send&lt;/em&gt; &lt;/p&gt;

&lt;p&gt;&lt;em&gt;1) It uses the template from admin&lt;/em&gt; &lt;/p&gt;

&lt;p&gt;&lt;em&gt;2) Reseller notification for emails shows that email has failed to send&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;3) From admin notifications emails shows correctly that they have send&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Normal behavior should be&lt;/em&gt; &lt;/p&gt;

&lt;p&gt;&lt;em&gt;1) Customers that belong in a reseller should use resellers templates for notifications and not admin&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;2) Reseller should&#160; see that emails have sent successful&lt;/em&gt; &lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="35960">ASTPPCOM-853</key>
            <summary>Resseller can not see notification of the emails right</summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.astppbilling.org/images/icons/priorities/medium.svg">Medium</priority>
                        <status id="6" iconUrl="https://jira.astppbilling.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="neetu.nogia">Neetu Nogia</assignee>
                                    <reporter username="sales@allnetworks.gr">George P</reporter>
                        <labels>
                            <label>new_bug</label>
                    </labels>
                <created>Fri, 17 Dec 2021 19:46:54 +0530</created>
                <updated>Fri, 31 Dec 2021 13:27:48 +0530</updated>
                            <resolved>Fri, 31 Dec 2021 13:27:42 +0530</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                            <comment id="71751" author="JIRAUSER13600" created="Thu, 30 Dec 2021 11:25:28 +0530"  >&lt;p&gt;Dear &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=sales%40allnetworks.gr&quot; class=&quot;user-hover&quot; rel=&quot;sales@allnetworks.gr&quot;&gt;George P&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Goodday,&lt;/p&gt;

&lt;p&gt;Is this issue coming to you in the Enterprise version? please confirm once.&lt;/p&gt;

&lt;p&gt;Thank You&lt;/p&gt;</comment>
                            <comment id="71858" author="JIRAUSER13600" created="Fri, 31 Dec 2021 13:27:42 +0530"  >&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;We are closing this ticket.&lt;/p&gt;

&lt;p&gt;Feel free to raise an enterprise support ticket with us in case if you have any concerns regarding this ticket.&lt;/p&gt;

&lt;p&gt;Thank You&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="32969" name="2021-12-17_16-24.png" size="252724" author="sales@allnetworks.gr" created="Fri, 17 Dec 2021 19:55:05 +0530"/>
                            <attachment id="32970" name="admin_view.png" size="253247" author="sales@allnetworks.gr" created="Fri, 17 Dec 2021 20:09:35 +0530"/>
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