https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-795 ASTPP Community <p>In the LIVE CALLS Panel, there is a bug with the Term Trunk table, we have 2 providers and when 1 fails the call is completed by the second normally, but in LIVACALLS, it shows that the call is going out through the first provider, even if it fails and the call goes out by the second, the dashboard always shows only the first provider.</p> <p> </p> ASTPPCOM-795

BUG UI Live Calls (version 4.0.1)

Bug Highest Closed Done Palak Rami rgazetta Tue, 5 Oct 2021 21:45:34 +0530 Wed, 25 May 2022 18:48:16 +0530 Tue, 19 Oct 2021 16:30:59 +0530 0 2 2h <p>To reproduce the problem.</p> <p>Configure 2 Gateways (providers)<br/> In Trunks Configure the 2 Gateways on the same trunk, 1 being the Gateway and the other the Failover Gateway.</p> <p>When making the call, if the first trunk fails the second trunk completes the call, but in the LIVECALLS UI Panel, the system will show that the call is going out through the 1st gateway (which failed).</p> <p>This creates confusion when it comes to quickly checking which trunk that call is being placed on.</p> <p>The version is informed in ticket 4.0.1. (BUG UI Live Calls (version 4.0.1))</p> <p>There's nothing to record on video, the system shows only one provider.<br/> What would you like to see on video??</p> <p>Hello <a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=ipglobe" class="user-hover" rel="ipglobe">rgazetta</a>,<br/> Good day,</p> <p>I understand the flow and we will test from our end and let you know, could you please send a image of live calls as well as cdrs for the same, it will be helpful for us.</p> <p>Thank you.</p> <p>I will arrange it</p> <p>Yes please, let me know and send  the necessary screenshot.</p> <p>Regards,</p> <p>Palak.</p> <p>fo <a href="https://jira.astppbilling.org/browse/ASTPPCOM-870" title="Live Calls - Gateway name not updating live calls if call routes through failover G/W of trunk" class="issue-link" data-issue-key="ASTPPCOM-870"><del>ASTPPCOM-870</del></a> Live Calls - Gateway name not updating live calls if call routes through failover G/W of trunk - Jira (astppbilling.org)</p> <p>info <a href="https://jira.astppbilling.org/browse/ASTPPCOM-870" title="Live Calls - Gateway name not updating live calls if call routes through failover G/W of trunk" class="issue-link" data-issue-key="ASTPPCOM-870"><del>ASTPPCOM-870</del></a> Live Calls - Gateway name not updating live calls if call routes through failover G/W of trunk - Jira (astppbilling.org)</p> ASTPP Edition Category Development Edition RCA Rank 0|i03fnj: Reproducibility Support Type