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        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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<item>
            <title>[ASTPPCOM-792] INVOICE DON&apos;T GENERATE </title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-792</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;Hello All&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I have ASTPP both version 4.0.1 and 5.0 beta. Invoice does not generate automacally like it should. Please can i have assistance in resolving this.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Regards&lt;/p&gt;

&lt;p&gt;Prince&lt;/p&gt;</description>
                <environment></environment>
        <key id="33089">ASTPPCOM-792</key>
            <summary>INVOICE DON&apos;T GENERATE </summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.astppbilling.org/images/icons/priorities/low.svg">Low</priority>
                        <status id="6" iconUrl="https://jira.astppbilling.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="palak.rami">Palak Rami</assignee>
                                    <reporter username="PapsGrey">Paps Grey </reporter>
                        <labels>
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                <created>Sat, 18 Sep 2021 21:40:27 +0530</created>
                <updated>Fri, 17 Jun 2022 13:15:00 +0530</updated>
                            <resolved>Fri, 17 Jun 2022 13:14:13 +0530</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                            <comment id="62210" author="JIRAUSER14001" created="Sun, 19 Sep 2021 20:00:27 +0530"  >&lt;p&gt;I have tried this on both version 4 and v5, debian and now centOs same effect. Please I need assistance&lt;/p&gt;</comment>
                            <comment id="62293" author="JIRAUSER14001" created="Mon, 20 Sep 2021 18:51:31 +0530"  >&lt;p&gt;Hello Team&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Please can anyone assist me on this?&lt;/p&gt;</comment>
                            <comment id="62344" author="nikunj.ayar" created="Tue, 21 Sep 2021 15:52:54 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=PapsGrey&quot; class=&quot;user-hover&quot; rel=&quot;PapsGrey&quot;&gt;Paps Grey &lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Goodday,&lt;/p&gt;

&lt;p&gt;Is it calls related invoice not working or any of the?&lt;/p&gt;

&lt;p&gt;Please check and confirm.&lt;/p&gt;

&lt;p&gt;Thanks&lt;/p&gt;</comment>
                            <comment id="62365" author="JIRAUSER14001" created="Tue, 21 Sep 2021 20:04:35 +0530"  >&lt;p&gt;Hi Nikunj ayar&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Please its outbound call related.&lt;/p&gt;</comment>
                            <comment id="62431" author="JIRAUSER14001" created="Wed, 22 Sep 2021 14:29:50 +0530"  >&lt;p&gt;Hello&#160;&lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=nikunj.ayar&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Nikunj ayar&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Please anything else you need me to check?&lt;/p&gt;</comment>
                            <comment id="73337" author="JIRAUSER13305" created="Tue, 18 Jan 2022 10:09:55 +0530"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.astppbilling.org/secure/ViewProfile.jspa?name=PapsGrey&quot; class=&quot;user-hover&quot; rel=&quot;PapsGrey&quot;&gt;Paps Grey &lt;/a&gt;,&lt;br/&gt;
Good day,&lt;/p&gt;

&lt;p&gt;Is this happening to all customers or you choose any particular customer? Also please check in settings, does the invoice is enable?&lt;/p&gt;

&lt;p&gt;Please confirm .&lt;/p&gt;

&lt;p&gt;Thanks&lt;/p&gt;</comment>
                            <comment id="84892" author="JIRAUSER13600" created="Fri, 17 Jun 2022 13:15:00 +0530"  >&lt;p&gt;Hello&lt;/p&gt;

&lt;p&gt;We are closing this ticket as haven&apos;t got a response back on this ticket for a few days.&lt;/p&gt;

&lt;p&gt;Kindly re-open it if you will have any queries in the future by relying on it.&lt;/p&gt;

&lt;p&gt;Regards,&lt;/p&gt;

&lt;p&gt;Neetu Nogia&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="29685" name="astpp_billing_configs.JPG" size="75568" author="PapsGrey" created="Sun, 19 Sep 2021 19:58:00 +0530"/>
                            <attachment id="29687" name="astpp_billing_cronjob_gui.JPG" size="92914" author="PapsGrey" created="Sun, 19 Sep 2021 19:58:13 +0530"/>
                            <attachment id="29686" name="astpp_billing_cronjob.JPG" size="16077" author="PapsGrey" created="Sun, 19 Sep 2021 19:58:13 +0530"/>
                            <attachment id="29688" name="astpp_billing_invoice.JPG" size="51595" author="PapsGrey" created="Sun, 19 Sep 2021 19:58:15 +0530"/>
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