<!-- 
RSS generated by JIRA (8.13.3#813003-sha1:22ebedbb75c99b147c66f14e031dd8a2d214753a) at Sat Feb 10 07:19:10 CET 2024

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary append 'field=key&field=summary' to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>Jira</title>
    <link>https://jira.astppbilling.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
    </build-info>


<item>
            <title>[ASTPPCOM-665] Problems when import customers via CSV</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-665</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;ol&gt;
	&lt;li&gt;Previous text was updated as more problems were found. Per ASTPP&apos;s request I am reporting them below.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;We have setup ASTPP on Centos 7 by following the quick installation guide. The following problems are faced when we try to import customers via CSV file:&lt;/p&gt;

&lt;p&gt;Steps to reproduce:&lt;/p&gt;

&lt;p&gt;Admin &#8594; Accounts &#8594; Customers &#8594; Import Customers&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;If &#8220;Billing schedule&#8221; is set to &#8220;Monthly&#8221; &#8594; impossible to choose the &#8220;Billing Day&#8221;. It is set to &#8220;28&#8221; and does not show/allow other options.&lt;/li&gt;
	&lt;li&gt;Impossible to set Localization or any kind of Number Translation rules for all customers.&lt;/li&gt;
	&lt;li&gt;When import the Ballance of Prepaid customers &#8594; Balance is doubled (balance * 2, always)&lt;/li&gt;
	&lt;li&gt;When import the Ballnce of Postpaid customers (positive OR negative) &#8594; Balance is not imported at all and remains 0.0000&lt;/li&gt;
	&lt;li&gt;Emails are imported corrupted i.e.: genia@gmail.com@&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;mailto:genia@gmail.com.com&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;genia@gmail.com.com&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.astppbilling.org/images/icons/mail_small.gif&quot; height=&quot;12&quot; width=&quot;13&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;br/&gt;
 Normally, when the email field is not empty, the rule of &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;mailto:field@field.com&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;field@field.com&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.astppbilling.org/images/icons/mail_small.gif&quot; height=&quot;12&quot; width=&quot;13&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&#160;that is applied automatically, should not run. See more info here:&#160;&lt;a href=&quot;https://docs.switzernet.com/3/public/210407-astpp-paths-and-conf-files/#_Toc68725907&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.switzernet.com/3/public/210407-astpp-paths-and-conf-files/#_Toc68725907&lt;/a&gt;&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;It is more likely that those are bugs as we reinstalled the system several times and these problems remain.&lt;/p&gt;

&lt;p&gt;Questions:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Is it going to be fixed?&lt;/li&gt;
	&lt;li&gt;Is there any solution/workaround that allows to overpass these problems?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;P.S. When we talk about thousands of customers, it is of course not fixable manually.&lt;/p&gt;

&lt;p&gt;Thanks in advance for any help!&lt;/p&gt;</description>
                <environment>&lt;p&gt;Centos 7&lt;/p&gt;</environment>
        <key id="27708">ASTPPCOM-665</key>
            <summary>Problems when import customers via CSV</summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.astppbilling.org/images/icons/priorities/high.svg">High</priority>
                        <status id="6" iconUrl="https://jira.astppbilling.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="kinjal.prajapati">Kinjal Prajapati</assignee>
                                    <reporter username="y.suminova@gmail.com">Genia</reporter>
                        <labels>
                    </labels>
                <created>Fri, 26 Mar 2021 16:53:33 +0530</created>
                <updated>Sat, 24 Apr 2021 14:27:30 +0530</updated>
                            <resolved>Fri, 23 Apr 2021 22:51:18 +0530</resolved>
                                    <version>v4.0.1</version>
                                    <fixVersion>v5.0</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                    <timespent seconds="9900">2.75h</timespent>
                                <comments>
                            <comment id="48608" author="alpesh.kaklottar" created="Mon, 19 Apr 2021 18:26:48 +0530"  >&lt;p&gt;Required details are missing.&lt;/p&gt;</comment>
                            <comment id="48716" author="kinjal.prajapati" created="Tue, 20 Apr 2021 18:04:15 +0530"  >&lt;p&gt;&lt;a href=&quot;https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/590&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/590&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="48836" author="prashant.kumar" created="Thu, 22 Apr 2021 08:38:48 +0530"  >&lt;p&gt;After import successfully, in customer list, still balance and email id is displaying as double,&#160;&lt;/p&gt;

&lt;p&gt;See attached videos&lt;/p&gt;</comment>
                            <comment id="48930" author="kinjal.prajapati" created="Thu, 22 Apr 2021 21:13:32 +0530"  >&lt;p&gt;&lt;a href=&quot;https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/616&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/616&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="49022" author="prashant.kumar" created="Sat, 24 Apr 2021 14:27:30 +0530"  >&lt;p&gt;This concern is resolved and will be added in upcoming version release.&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10001">
                    <name>Cloners</name>
                                                                <inwardlinks description="is cloned by">
                                                        </inwardlinks>
                                    </issuelinktype>
                    </issuelinks>
                <attachments>
                            <attachment id="24691" name="B24BEBNmbV.mp4" size="6388208" author="prashant.kumar" created="Thu, 22 Apr 2021 08:42:17 +0530"/>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                                                                                                                                                                                        <customfield id="customfield_10719" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Category</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10333"><![CDATA[Other]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                    <customfield id="customfield_10000" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_11300" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Edition</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10900"><![CDATA[Community]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10700" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>RCA</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10301"><![CDATA[Coding]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10006" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0|i02ojb:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10718" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Reproducibility</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10323"><![CDATA[always]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                            <customfield id="customfield_10001" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue id="87">2021-COM-DEV-W15</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10702" key="com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons">
                        <customfieldname>Support Type</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10317"><![CDATA[Managed]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                    </customfields>
    </item>
</channel>
</rss>