https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-588 ASTPP Community <p>Dear Team, </p> <p>Our customer is not able to register Request you to please check </p> ASTPPCOM-588

unable to register customer

Improvement Highest Done Done Samir Doshi Hafeez Khan Mon, 23 Dec 2019 11:58:18 +0530 Sun, 24 May 2020 04:21:15 +0530 Tue, 24 Dec 2019 16:12:41 +0530 0 1 2h <p>As you can see request comes from "111.93.228.166:11533" and in contact we can see its "sip:962@122.168.123.198:34512"</p> <p>we've added a param for this concern.<br/> Can you please ask your client to deregister &amp; register the SIP device again.<br/> It'll resolve your issue.<br/> Please mark this ticket is resolved once you confirmed with your customer and also have a look in below attachment  for your reference.</p> <p>Thanks,<br/> Jaydeep Zala</p> <p><span class="image-wrap" style=""><img src="https://jira.astppbilling.org/secure/attachment/11318/11318_image-2019-12-23-12-42-12-670.png" height="207" width="617" style="border: 0px solid black" /></span></p> Development RCA Rank 0|i00mjj: Support Type