Jira https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 [ASTPPCOM-521] Impossible to download sample rates file in ASTPP 4.0 https://jira.astppbilling.org/browse/ASTPPCOM-521 ASTPP Community <p>Carriers -&gt; Termination Rates -&gt; Import. The page consists "Get sample file" section with "Download" button in it. Clicking that button leads to empty page. Meantime the same action on ASTPP demo web site opens actual rate file.</p> ASTPPCOM-521 Impossible to download sample rates file in ASTPP 4.0 Task Done Done Unassigned timur-v Sun, 9 Jun 2019 18:29:59 +0530 Wed, 19 Jun 2019 11:58:26 +0530 Wed, 19 Jun 2019 11:58:26 +0530 0 0 <p>Seems like permission issue in your setup, Please give 755 permission to your ASTPP directory and verify.</p> <p>On virtual machine that didn't work. But when I set up ASTPP on a real server it helped and the sample file is now accessable.</p> <p>It might have been permissions they updated the install script to apply them correctly</p> <p>@timur-v Great!. As it working for you now so based on that we closing this ticket</p> Development External issue ID 521 Rank 0|i00bun: