https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-518 ASTPP Community <p>Hello,<br/> When I try to install addons "Support Tickets" and "Switch Monitoring" the installation fails (the same way in both cases):<br/> <span class="image-wrap" style=""><img src="https://user-images.githubusercontent.com/51515806/59150794-2f007f80-89f7-11e9-9bd9-3e3d4b1d56db.png" style="border: 0px solid black" /></span><br/> The addon "Account Number Range" was installed successfully.<br/> I'm trying ASTPP 4.0 on a virtual machine.</p> ASTPPCOM-518

Can't install addons in ASTPP 4.0

Bug Closed Done (Community) DN timur-v Sat, 8 Jun 2019 23:42:48 +0530 Thu, 1 Apr 2021 19:07:33 +0530 Thu, 1 Apr 2021 19:07:33 +0530 v4.0.2 0 0 <p>Just tested. Same thing is happening on my install. I cannot install any other plugins except "Account Number Range"</p> <p>I found what causes this issue. It happens due to incorrect read/write permissions in /var/www/html/astpp/ directory. Owner of those files is root user, so web-server may not write new files there. ASTPP installation script consists this: "chown -Rf www-data.www-data /var/www/html/astpp", but /var/www/html/astpp/ is actually a symbolic link and chown doesn't change symbolic links by default. Files are actually placed in /opt/ASTPP/web_interface/astpp directory. <br/> So, solution for this issue may be either "chown -LRf www-data.www-data /var/www/html/astpp" or "chown -Rf www-data.www-data /opt/ASTPP/web_interface/astpp".<br/> I did this and was able to install addons then.<br/> But I'd prefer to have developers' confirmation that such a solution doesn't create a breach in web server security.</p> <p>can confirm this also fixes importing rates into ASTPP</p> <p>Hi @timur-v </p> <p>The solution which you mentioned make sense and as far as I understand, It will not create a security issue. <br/> However, we will still investigate on it and update script accordingly. </p> <p>Modified permissions in installation script, Commit: 10fb4b69a72f56a7d40e0ed682cca9292a618016<br/> It will work now.</p> <p>@timur-v Issue has beed resolve, please take updated source and verify.</p> Development External issue ID 518 Rank 0|i00btz: