https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-492 ASTPP Community <p>Hi,<br/> I installed ASTTP 3.6 from scratch using the installer. The installation process worked fine but when I access to the ip:8089 port I see a blank page.</p> <p>Furthemore I see there isn't a ASTTP database in Mysql. </p> <p>What's wrong? Thanks</p> ASTPPCOM-492

Install ASTTP 3.6 from scratch on Debian 8 results in a blank page

Task Done Done (Community) DN drenda Wed, 6 Mar 2019 20:01:17 +0530 Sat, 26 Oct 2019 17:07:14 +0530 Tue, 30 Apr 2019 05:44:16 +0530 0 0 <p>Check if nginx service up or not. If up and still page is not loading then<br/> check nginx logs.</p> <p>Thanks,</p> <p>Samir Doshi</p> <p>iNextrix Technologies Pvt. Ltd.</p> <p><a href="https://www.inextrix.com" class="external-link" target="_blank" rel="nofollow noopener">https://www.inextrix.com</a></p> <p><a href="https://www.astppbilling.org" class="external-link" target="_blank" rel="nofollow noopener">https://www.astppbilling.org</a></p> <p>Disclaimer:</p> <p>The information contained in this communication is confidential and may be<br/> legally privileged. It is intended solely for the use of the individual or<br/> entity to whom it is addressed and others authorized to receive it. If you<br/> are not the intended recipient you are hereby notified that any disclosure,<br/> copying, distribution or taking action in reliance on the contents of this<br/> information is strictly prohibited and may be unlawful. Please notify the<br/> sender immediately and destroy all copies of this message and any<br/> attachments contained in it.</p> <p><span class="error">&#91;image: Mailtrack&#93;</span><br/> &lt;<a href="https://mailtrack.io?utm_source=gmail&amp;utm_medium=signature&amp;utm_campaign=signaturevirality5&amp;" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io?utm_source=gmail&amp;utm_medium=signature&amp;utm_campaign=signaturevirality5&amp;</a>&gt;<br/> Sender<br/> notified by<br/> Mailtrack<br/> &lt;<a href="https://mailtrack.io?utm_source=gmail&amp;utm_medium=signature&amp;utm_campaign=signaturevirality5&amp;" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io?utm_source=gmail&amp;utm_medium=signature&amp;utm_campaign=signaturevirality5&amp;</a>&gt;<br/> 03/07/19,<br/> 4:18:20 PM</p> <p>On Wed, Mar 6, 2019 at 8:16 PM drenda &lt;notifications@github.com&gt; wrote:</p> <p>&gt; Hi,<br/> &gt; I installed ASTTP 3.6 from scratch using the installer. The installation<br/> &gt; process worked fine but when I access to the ip:8089 port I see a blank<br/> &gt; page.<br/> &gt;<br/> &gt; Furthemore I see there isn't a ASTTP database in Mysql.<br/> &gt;<br/> &gt; What's wrong? Thanks<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you are subscribed to this thread.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/492" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/492</a>&gt;, or mute the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/AA6gcaUbXh197Y3fPBFt-MsM3oZ_5zoVks5vT9TTgaJpZM4bhA2E" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/AA6gcaUbXh197Y3fPBFt-MsM3oZ_5zoVks5vT9TTgaJpZM4bhA2E</a>&gt;<br/> &gt; .<br/> &gt;</p> <p>Nginx is working. Trying to access to <a href="http://mydomain.com:8089/index.php" class="external-link" target="_blank" rel="nofollow noopener">http://mydomain.com:8089/index.php</a> I've this error:</p> <p>`2019/03/07 14:00:30 <span class="error">&#91;error&#93;</span> 7369#7369: *12 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 95.255.117.252, server: _, request: "GET /asttp/index.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "voip2.mydomain.com:8089"<br/> 2019/03/07 14:00:47 <span class="error">&#91;error&#93;</span> 7369#7369: *15 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 95.255.117.252, server: _, request: "GET /astpp/index.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "voip2.mydomain.com:8089"<br/> `</p> <p>Otherwise if I access to <a href="http://mydomain.com:8089/" class="external-link" target="_blank" rel="nofollow noopener">http://mydomain.com:8089/</a> no logs are created. In both cases I've a blank page.</p> <p>Thanks</p> <p>@Kavin Chauhan &lt;kavin.chauhan@inextrix.com&gt;</p> <p>Please have a look.</p> <p>Thanks,</p> <p>Samir Doshi</p> <p>iNextrix Technologies Pvt. Ltd.</p> <p><a href="https://www.inextrix.com" class="external-link" target="_blank" rel="nofollow noopener">https://www.inextrix.com</a></p> <p><a href="https://www.astppbilling.org" class="external-link" target="_blank" rel="nofollow noopener">https://www.astppbilling.org</a></p> <p>Disclaimer:</p> <p>The information contained in this communication is confidential and may be<br/> legally privileged. It is intended solely for the use of the individual or<br/> entity to whom it is addressed and others authorized to receive it. If you<br/> are not the intended recipient you are hereby notified that any disclosure,<br/> copying, distribution or taking action in reliance on the contents of this<br/> information is strictly prohibited and may be unlawful. Please notify the<br/> sender immediately and destroy all copies of this message and any<br/> attachments contained in it.</p> <p>On Thu, Mar 7, 2019 at 6:33 PM drenda &lt;notifications@github.com&gt; wrote:</p> <p>&gt; Nginx is working. Trying to access to <a href="http://mydomain.com:8089/index.php" class="external-link" target="_blank" rel="nofollow noopener">http://mydomain.com:8089/index.php</a><br/> &gt; I've this error:<br/> &gt;<br/> &gt; 2019/03/07 14:00:30 <span class="error">&#91;error&#93;</span> 7369#7369: *12 FastCGI sent in stderr:<br/> &gt; "Primary script unknown" while reading response header from upstream,<br/> &gt; client: 95.255.117.252, server: _, request: "GET /asttp/index.php<br/> &gt; HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "<br/> &gt; voip2.mydomain.com:8089" 2019/03/07 14:00:47 <span class="error">&#91;error&#93;</span> 7369#7369: *15<br/> &gt; FastCGI sent in stderr: "Primary script unknown" while reading response<br/> &gt; header from upstream, client: 95.255.117.252, server: _, request: "GET<br/> &gt; /astpp/index.php HTTP/1.1", upstream:<br/> &gt; "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "<br/> &gt; voip2.mydomain.com:8089"<br/> &gt;<br/> &gt; Otherwise if I access to <a href="http://mydomain.com:8089/" class="external-link" target="_blank" rel="nofollow noopener">http://mydomain.com:8089/</a> no logs are created.<br/> &gt; In both cases I've a blank page.<br/> &gt;<br/> &gt; Thanks<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you commented.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/492#issuecomment-470517096" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/492#issuecomment-470517096</a>&gt;, or mute<br/> &gt; the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/AA6gcV3dn-mTagSHEDk5qSONmkAJXZlnks5vUQ43gaJpZM4bhA2E" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/AA6gcV3dn-mTagSHEDk5qSONmkAJXZlnks5vUQ43gaJpZM4bhA2E</a>&gt;<br/> &gt; .<br/> &gt;</p> <p><span class="error">&#91;~drenda&#93;</span> <br/> 1. check open_short_tag in php.ini under fpm, it should be set to On</p> <p>2. check DB connection in /var/lib/astpp/astpp-config.conf<br/> confirm they are correct by connecting mysql from linux terminal using the exact same username, password, hostname and database name.</p> <p>mysql -h&lt;same_host_as_script&gt; -u&lt;same_unm_as_script&gt; -p &lt;same_db_name_as_script&gt;</p> <p>Is it connecting?</p> <p>Hi,</p> <p>1. short_open_tag is set to Off<br/> 2. about the db, like I said, I'm able to connect to Mysql but there isn't<br/> the astpp database</p> <p>I think there is something wrong in the script because I did a scratch<br/> installation 2 times with the same result.</p> <p>Il giorno mar 12 mar 2019 alle ore 18:47 Devang Nathwani &lt;<br/> notifications@github.com&gt; ha scritto:</p> <p>&gt; <span class="error">&#91;~drenda&#93;</span> &lt;<a href="https://github.com/drenda" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/drenda</a>&gt;<br/> &gt;<br/> &gt; 1.<br/> &gt;<br/> &gt; check open_short_tag in php.ini under fpm, it should be set to On<br/> &gt; 2.<br/> &gt;<br/> &gt; check DB connection in /var/lib/astpp/astpp-config.conf<br/> &gt; confirm they are correct by connecting mysql from linux terminal using<br/> &gt; the exact same username, password, hostname and database name.<br/> &gt;<br/> &gt; mysql -h&lt;same_host_as_script&gt; -u&lt;same_unm_as_script&gt; -p<br/> &gt; &lt;same_db_name_as_script&gt;<br/> &gt;<br/> &gt; Is it connecting?<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you were mentioned.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/492#issuecomment-472109314" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/492#issuecomment-472109314</a>&gt;, or mute<br/> &gt; the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/ADQx5uibyzsWXQjIuiJaYZEmP9VP8e4iks5vV-gwgaJpZM4bhA2E" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/ADQx5uibyzsWXQjIuiJaYZEmP9VP8e4iks5vV-gwgaJpZM4bhA2E</a>&gt;<br/> &gt; .<br/> &gt;</p> <p>&#8211; <br/> Daniele Renda</p> <p>Any news about that? I'm not able to install ASTPP from the installer.</p> <p>Same issue with Centos 7</p> <p>P.S.</p> <p>My installation went ok, when I didn't install fail2ban</p> <p>Same issue debian 8.</p> <p><a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=devangn" class="user-hover" rel="devangn">(Community) DN</a> point two resolved</p> <p>The install script is bugged, and has been bugged for a long time. It will fail 100% of the time on both CentOS 7 and Debian 8 if you just following their "guide" which is basically just saying to run it. I have tried it many times in the past couple of years, and it always fails when trying to install on minimal installs. I just tried it just a while ago on CentOS 7, and yet another successful fail.</p> <p>With some changes on the installation on a local machine, I was able to successfully get ASTPP installed on Debian 8 after some help from some others . During the package selection, you choose Desktop Environment, SSH Server, and Standard System Utilities. This is the ONLY way I have been successfully install ATSPP on anything</p> <p>I tried to replicate this on Digital Ocean a couple of weeks ago by uploading a custom image in which I had more control over, and the install script still fails. The developers have constantly denied there is anything wrong with the script, as I have shown it is bugged. It should not be this hard. </p> <p>Debian 8 is not even available anymore on Digital Ocean. In addition, parts of the the Debian 8 repos are starting to be removed as it prepares for EOL next year. </p> <p><a href="https://lists.debian.org/debian-devel-announce/2019/03/msg00006.html" class="external-link" target="_blank" rel="nofollow noopener">https://lists.debian.org/debian-devel-announce/2019/03/msg00006.html</a></p> <p>Is there movement for Debian 9 support yet?</p> <p>This really needs to be changed to BUG. It's not a discussion.</p> <p>Here is my latest attempt using this so-called "Quick Installation."</p> <p>Not sure how you expect to have a successful project by ignoring something so major like this.</p> <div class="code panel" style="border-width: 1px;"><div class="codeContent panelContent"> <pre class="code-java"> Normalize ASTPP <span class="code-keyword">for</span> Debian touch: cannot touch ‘/<span class="code-keyword">var</span>/log/nginx/astpp_access_log’: No such file or directory touch: cannot touch ‘/<span class="code-keyword">var</span>/log/nginx/astpp_error_log’: No such file or directory touch: cannot touch ‘/<span class="code-keyword">var</span>/log/nginx/fs_access_log’: No such file or directory touch: cannot touch ‘/<span class="code-keyword">var</span>/log/nginx/fs_error_log’: No such file or directory Failed to restart php7.0-fpm.service: Unit php7.0-fpm.service failed to load: No such file or directory. nginx: unrecognized service /bin/cp: cannot stat ‘/usr/src/latest/freeswitch/scripts/*’: No such file or directory /bin/cp: cannot stat ‘/usr/src/latest/freeswitch/fs’: No such file or directory /bin/cp: cannot stat ‘/usr/src/latest/freeswitch/sounds/*.wav’: No such file or directory Installing ASTPP web <span class="code-keyword">interface</span> cp: cannot stat ‘/usr/src/latest/config/astpp-config.conf’: No such file or directory cp: cannot stat ‘/usr/src/latest/config/astpp.lua’: No such file or directory Directory created /<span class="code-keyword">var</span>/www/html/astpp cp: cannot stat ‘/usr/src/latest/web_interface/astpp/*’: No such file or directory cp: cannot stat ‘/usr/src/latest/web_interface/nginx/deb_astpp.conf’: No such file or directory cp: cannot stat ‘/usr/src/latest/web_interface/nginx/deb_fs.conf’: No such file or directory sed: can't read /etc/php/7.0/fpm/pool.d/www.conf: No such file or directory sed: can't read /etc/nginx/sites-enabled/astpp.conf: No such file or directory sed: can't read /etc/nginx/sites-enabled/astpp.conf: No such file or directory Failed to restart nginx.service: Unit nginx.service failed to load: No such file or directory. Job <span class="code-keyword">for</span> mysql.service failed. See <span class="code-quote">'systemctl status mysql.service'</span> and <span class="code-quote">'journalctl -xn'</span> <span class="code-keyword">for</span> details </pre> </div></div> Development External issue ID 492 Rank 0|i00bo7: