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    <title>Jira</title>
    <link>https://jira.astppbilling.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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<item>
            <title>[ASTPPCOM-487] Opensips Accounts</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-487</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;Hello Everyone,&lt;br/&gt;
We tried configure accounts/subscribers for opensips, but getting error 500 &lt;br/&gt;
Release 3.6 official build.&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://user-images.githubusercontent.com/3235221/52661479-8aeb4980-2ed8-11e9-8028-89c5165fae83.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="12307">ASTPPCOM-487</key>
            <summary>Opensips Accounts</summary>
                <type id="10000" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10318&amp;avatarType=issuetype">Task</type>
                                                <status id="10001" iconUrl="https://jira.astppbilling.org/images/icons/status_generic.gif" description="">Done</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="volga629">volga629</reporter>
                        <labels>
                    </labels>
                <created>Wed, 13 Feb 2019 00:42:07 +0530</created>
                <updated>Sat, 26 Oct 2019 17:06:55 +0530</updated>
                            <resolved>Tue, 12 Mar 2019 23:20:36 +0530</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>0</watches>
                                                                <comments>
                            <comment id="13510" author="volga629" created="Wed, 13 Feb 2019 00:44:47 +0530"  >&lt;p&gt;Nginx log&lt;/p&gt;

&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;div class=&quot;error&quot;&gt;&lt;span class=&quot;error&quot;&gt;Unable to find source-code formatter for language: `.&lt;/span&gt; Available languages are: actionscript, ada, applescript, bash, c, c#, c++, cpp, css, erlang, go, groovy, haskell, html, java, javascript, js, json, lua, none, nyan, objc, perl, php, python, r, rainbow, ruby, scala, sh, sql, swift, visualbasic, xml, yaml&lt;/div&gt;&lt;pre&gt;
 - [12/Feb/2019:18:57:45 +0000] &lt;span class=&quot;code-quote&quot;&gt;&quot;GET /opensips/opensips_list_json?page=1&amp;amp;rp=10&amp;amp;sortname=undefined&amp;amp;sortorder=undefined&amp;amp;query=&amp;amp;qtype= HTTP/1.1&quot;&lt;/span&gt; 500 15 &lt;span class=&quot;code-quote&quot;&gt;&quot;http:&lt;span class=&quot;code-comment&quot;&gt;//server_ip:8089/opensips/opensips_list/&quot;&lt;/span&gt; &lt;span class=&quot;code-quote&quot;&gt;&quot;Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36&quot;&lt;/span&gt;
&lt;/span&gt;

&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;`&lt;/p&gt;</comment>
                            <comment id="13511" author="dev-astpp" created="Thu, 14 Feb 2019 11:30:56 +0530"  >&lt;p&gt;There may be below the possibility &lt;br/&gt;
 1. database connection is not working from the astpp server to opensips server  &lt;br/&gt;
 2. opensips database information you should have to set Configuration-&amp;gt;Settings-&amp;gt;opensips.&lt;/p&gt;</comment>
                            <comment id="13512" author="volga629" created="Fri, 15 Feb 2019 00:22:36 +0530"  >&lt;p&gt;Thank you for reply, we validated that credentials are set correctly in web interface &lt;/p&gt;</comment>
                            <comment id="13513" author="volga629" created="Mon, 18 Feb 2019 12:57:38 +0530"  >&lt;p&gt;Is possible check on code level ? Has to be some issue &lt;/p&gt;</comment>
                            <comment id="13514" author="malufett" created="Fri, 22 Feb 2019 19:23:11 +0530"  >&lt;p&gt;I confirmed this...&lt;br/&gt;
isn&apos;t there should be a check for the query result before getting the row count?&lt;br/&gt;
&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://user-images.githubusercontent.com/3251821/53246635-40f42780-367f-11e9-9b74-10b62147708a.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;and also adding devices doesn&apos;t work..&lt;br/&gt;
EDIT: Please also update the documentation manual for opensips integration(&lt;a href=&quot;https://astpp.readthedocs.io/en/v3.6/Integrations/opensips.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://astpp.readthedocs.io/en/v3.6/Integrations/opensips.html&lt;/a&gt;) because it only indicates a single table column update, where in fact there is one prepared for it ..which is the &apos;opensips_chages.sql&apos; so that there will be no confusion on why adding/saving opensip devices didn&apos;t work..&lt;/p&gt;</comment>
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