[ASTPPCOM-471] Customer CDR Report Incorrect

Sat, 26 Oct 2019 17:06:16 +0530

I am evaluating ASTPP for about a week now, and I cannot find some calls in the customer and provider outbound CDR report. I discovered all records after 7:00 PM EST appears the next day. I am on US & Canada Eastern Time (GMT -05:00) and from the forum, I gather the program is using (UTC) time which happens to be exactly 5 hours ahead. So it seems the CDR search is not correctly converting and displaying calls to the customer's timezone. To view all calls for for 2018-11-15, I have to set the From Date 2018-11-15 05:00:00 and To Date: 2018-11-16 04:59:59.

The latest documentation shows the Timezone settings at:
[Configuration] -> [Settings] -> [Global-Settings]
In V3.6, these settings don't exist.

Instead, I have found and set the Timezone in the following areas:
[Configuration] -> [Settings] -> [Signup]
[Accounts] -> [Customers] -> [Customer]
[Accounts] -> [Customers] -> [Provider]
[Accounts] -> [Admins] -> [Admin]

Jira

[ASTPPCOM-471] Customer CDR Report Incorrect