https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-459 ASTPP Community <p>Hi,</p> <p>I found the follow errors:</p> <p>The customers has a free call package.</p> <p>If the call for landline or mobile line, the counters will increase normally.</p> <p>If the call is for a DID configured internal or to a another account, the counters will make double. Example: Call is 10 seconds to a DID, the counter table will register 20 seconds.</p> ASTPPCOM-459

Free Seconds Counters

Task Done Done Unassigned leandronvoip Tue, 7 Aug 2018 19:49:08 +0530 Sat, 26 Oct 2019 17:05:58 +0530 Sat, 8 Sep 2018 12:48:52 +0530 0 0 <p>Hello,</p> <p>Well, that's because package is assigned to rate group and the DID call affecting to two accounts which are having same rate group with package. That's the reason its count 10 secs twice, once for both account, because you may have select 'Application For' 'Both' in package config.</p> <p>I put only outbound and check another error: the call don't complete how free call. Only complete if has balance.</p> <p>Example:</p> <p>Package has 60 seconds of free calls to prefix 55.<br/> I put package with both (he work and debit double when calling a internal did number).<br/> I put package with inbound (he work for internal did number)<br/> I put package with outbound (he don't work for internal did number without balance). With balance he make a free call.</p> <p>Hi <span class="error">&#91;~leandronvoip&#93;</span> </p> <p>To clear more about this issue: </p> <p>1. Both: Outbound call works fine but for internal (SIP to SIP) &amp; DID calls it deduct doubt minutes. <br/> 2. Inbound: Internal (SIP to SIP) &amp; DID calls it deduct doubt minutes. <br/> 3. Outbound: Works fine. </p> <p>Please confirm. </p> Development External issue ID 459 Rank 0|i00bgv: