https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-457 ASTPP Community <p>BUG</p> <p>Every time I create a new account or the client edits the SIP devices, the SIP PROFILE is left blank, it is only corrected if ADMIN edit and correct it.</p> ASTPPCOM-457

Bug - SIP PROFILE

New Feature Done Done Samir Doshi rgazetta Tue, 31 Jul 2018 18:40:33 +0530 Thu, 1 Apr 2021 18:59:11 +0530 Thu, 1 Apr 2021 18:59:11 +0530 0 0 <p><span class="error">&#91;~rgazetta&#93;</span><br/> Please share the exact steps to reproduce this because I tried editing/creating the sip device from customer account but default sip-profile is assigned to them correctly.</p> <p><a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=devangn" class="user-hover" rel="devangn">(Community) DN</a> <br/> The client accesses the panel and edits the sip device.<br/> As soon as it saves everything still works, however in the admin panel I can see that the sip profile field is blank.</p> <p>Via admin, if edit and save again the sip profile returns to normal.</p> <p>I edited the default language in the constants.php file, could this cause this failure?</p> <p>/ *<br/>   | | ------------------------------------------------ --------------------------<br/>   * | Defines default language for UI<br/>   | | ------------------------------------------------ --------------------------<br/>   * |<br/>   * | Set en_EN for English language<br/>   * | Set is_EN for Spanish language<br/>   * | Set fr_FR for French language<br/>   * | Set pt_BR for Portuguese<br/>   * |<br/>   * /<br/> define ('DEFAULT_LANGUAGE', 'pt_BR');</p> <p>/ _ End of file constants.php _ /<br/> / _ Location: ./application/config/constants.php _ /</p> <p><a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=devangn" class="user-hover" rel="devangn">(Community) DN</a> @dev-astpp <br/> Please confirm the issue. </p> <p><span class="error">&#91;~rgazetta&#93;</span> We have checked creating sip device under customer account and then checked the same device's configuration from admin account, the sip profile seem to assign correctly.<br/> We are checking with v3.6.<br/> If you find our regeneration step not same as yours or if you want to share screen shot, please share them.</p> <p><a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=devangn" class="user-hover" rel="devangn">(Community) DN</a><br/> The client accesses the panel and edits the sip device.<br/> As soon as it saves everything still works, however in the admin panel I can see that the sip profile field is blank.</p> <p>Via admin, if edit and save again the sip profile returns to normal.</p> <p><span class="error">&#91;~rgazetta&#93;</span> We have tried creating new account and checked the sip devices configs, they seem fine.<br/> We have created new sip device from admin portal and tried editing from client portal; and checked configs in admin portal, they seem fine.<br/> We have created new sip device from client portal and tried editing from client portal and checked them from admin portal, they seem fine.</p> <p>Can you please elaborate exact steps to regenerate the issue you are facing?</p> <p>Closing issue because of no activity since days.</p> Development External issue ID 457 Rank 0|i00bgf: