https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-436 ASTPP Community <p>I have tried many times in many way <br/> E-mail on signup, forgot password or anyone is not sending automatically, i need to send it from manually from E-mail history page.</p> <p>I have already enable E-mail notification from Configuration &gt; Settings</p> <p>Can you help me to solve it?</p> ASTPPCOM-436

Version 3.6 | Email is not sending automatically

Task Done Done Unassigned whitesparrowbd Mon, 11 Jun 2018 03:32:14 +0530 Sat, 8 Sep 2018 13:05:03 +0530 Sat, 8 Sep 2018 13:05:03 +0530 0 0 <p>Have you configured crons? </p> <p>yes configured the given crons </p> <h1><a name="GenerateInvoice%C2%A0%C2%A0"></a>Generate Invoice  </h1> <p>0 1 _ _ * cd /var/www/html/astpp/cron/ &amp;&amp; php cron.php GenerateInvoice </p> <h1><a name="Lowbalancenotification"></a>Low balance notification</h1> <p>0 1 _ _ * cd /var/www/html/astpp/cron/ &amp;&amp; php cron.php UpdateBalance          <br/>  # Low balance notification<br/> 0 0 _ _ * cd /var/www/html/astpp/cron/ &amp;&amp; php cron.php LowBalance </p> <h1><a name="Lowcreditnotification"></a>Low credit notification</h1> <p>0 0 _ _ * cd /var/www/html/astpp/cron/ &amp;&amp; php cron.php LowCredit          <br/>  # Update currency rate</p> <h2><a name="0%C2%A00%C2%A0cd%2Fvar%2Fwww%2Fhtml%2Fastpp%2Fcron%2F%26%26phpcron.phpCurrencyUpdate"></a>0 0 _ _ * cd /var/www/html/astpp/cron/ &amp;&amp; php cron.php CurrencyUpdate</h2> <p>i saved all data to /etc/crontab</p> <p>but the main issue is all the given crons are regular usable issue, but where is the signup, forgot password, confirmation and others cron job ?</p> <p>About 'email not sending issue', you can enable mail debug from configuration and monitor the logs in /var/log/astpp/astpp_email.log file.<br/> About other event's cron, those event are triggered from button click and managed by calling according scripts when required/button clicked.</p> <p>Maybe a stupid question but have you verified that emails sent manually work?</p> <p><tt>echo testing | mail -s "test mail" somemail@somedomain.com</tt></p> <p><span class="error">&#91;~whitesparrowbd&#93;</span> I think you've made a mistake I made when I first configured ASTPP by hand. You've put the cron entries in /etc/crontab directly - but they're in the wrong format to go directly into the master crontab as it needs a username field too so they won't run. I suggest moving them to /var/spool/cron/crontabs/astpp on Debian or /var/spool/cron/astpp on CentOS - or use the install.sh to install. The cron code is on lines 556 - 576. Using the install.sh will ensure the system is configured as it's supposed to be, as there are some other things like this that can catch you out if you try to install manually. <br/> <span class="error">&#91;~powerpbx&#93;</span> makes a good suggestion too - confirm email system is working, and your settings in Configuration &gt; Settings &gt; Email are correct.</p> Development External issue ID 436 Rank 0|i00bbr: