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    <title>Jira</title>
    <link>https://jira.astppbilling.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
    </build-info>


<item>
            <title>[ASTPPCOM-403] 502 bad gateway with ASTPP</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-403</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;I am using nginx with 1.12.2 to access ASTPP, but the web browser shows 502 bad gateway. After invetigation, it may relate to nginx buffer config problem.&lt;/p&gt;


&lt;p&gt;/etc/nginx/conf.d/cent_astpp.conf &lt;/p&gt;

&lt;p&gt;server {&lt;br/&gt;
        listen 8089 default_server;&lt;br/&gt;
        listen &lt;span class=&quot;error&quot;&gt;&amp;#91;::&amp;#93;&lt;/span&gt;:8089 default_server;&lt;/p&gt;

&lt;p&gt;        root /var/www/html/astpp;&lt;br/&gt;
        client_max_body_size 8M;&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Add index.php to the list if you are using PHP&lt;br/&gt;
        index index.php index.html index.htm index.nginx-debian.html;&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;        server_name _;&lt;br/&gt;
        access_log /var/log/nginx/astpp_access.log;&lt;br/&gt;
        error_log /var/log/nginx/astpp_error.log;&lt;/p&gt;

&lt;p&gt;       location / &lt;/p&gt;
{
                try_files $uri $uri/ /index.php;
        }

&lt;ol&gt;
	&lt;li&gt;pass the PHP scripts to FastCGI server listening on 127.0.0.1:9000&lt;br/&gt;
        #&lt;br/&gt;
        location ~ \.php$ 
{
                fastcgi_connect_timeout 300;
                fastcgi_send_timeout 300;
                fastcgi_read_timeout 300;
                fastcgi_split_path_info ^(.+\.php)(/.+)$;
               # fastcgi_pass unix:/var/run/php5-fpm.sock;
                fastcgi_pass 127.0.0.1:9000;
                fastcgi_index index.php;
                fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
                include fastcgi_params;
                fastcgi_buffer_size 128k;
                fastcgi_buffers 256 4k;
                fastcgi_busy_buffers_size 256k;
                fastcgi_temp_file_write_size 256k;
        }
&lt;p&gt;}&lt;/p&gt;&lt;/li&gt;
&lt;/ol&gt;
</description>
                <environment></environment>
        <key id="12223">ASTPPCOM-403</key>
            <summary>502 bad gateway with ASTPP</summary>
                <type id="10201" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10700&amp;avatarType=issuetype">New Feature</type>
                                                <status id="10001" iconUrl="https://jira.astppbilling.org/images/icons/status_generic.gif" description="">Done</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="samir.doshi">Samir Doshi</assignee>
                                    <reporter username="waichiu8520">waichiu8520</reporter>
                        <labels>
                    </labels>
                <created>Mon, 16 Apr 2018 09:03:17 +0530</created>
                <updated>Thu, 1 Apr 2021 19:01:39 +0530</updated>
                            <resolved>Thu, 1 Apr 2021 19:01:39 +0530</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>0</watches>
                                                                <comments>
                            <comment id="13324" author="devangn" created="Mon, 16 Apr 2018 09:07:53 +0530"  >&lt;p&gt;Check php-fpm service status&lt;/p&gt;</comment>
                            <comment id="13325" author="waichiu8520" created="Mon, 16 Apr 2018 09:22:35 +0530"  >&lt;p&gt;The php-fpm sevice  is running.&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;root@localhost log&amp;#93;&lt;/span&gt;# service php-fpm status&lt;br/&gt;
Redirecting to /bin/systemctl status php-fpm.service&lt;br/&gt;
&#9679; php-fpm.service - The PHP FastCGI Process Manager&lt;br/&gt;
   Loaded: loaded (/usr/lib/systemd/system/php-fpm.service; enabled; vendor preset: disabled)&lt;br/&gt;
   Active: active (running) since Sun 2018-04-15 23:45:36 EDT; 4min 11s ago&lt;br/&gt;
 Main PID: 16504 (php-fpm)&lt;br/&gt;
   Status: &quot;Processes active: 0, idle: 5, Requests: 10, slow: 0, Traffic: 0req/sec&quot;&lt;br/&gt;
   CGroup: /system.slice/php-fpm.service&lt;br/&gt;
           &#9500;&#9472;16504 php-fpm: master process (/etc/php-fpm.conf)&lt;br/&gt;
           &#9500;&#9472;16542 php-fpm: pool www&lt;br/&gt;
           &#9500;&#9472;16543 php-fpm: pool www&lt;br/&gt;
           &#9500;&#9472;16544 php-fpm: pool www&lt;br/&gt;
           &#9500;&#9472;16545 php-fpm: pool www&lt;br/&gt;
           &#9492;&#9472;16546 php-fpm: pool www&lt;/p&gt;

&lt;p&gt;Apr 15 23:45:36 localhost.localdomain systemd&lt;span class=&quot;error&quot;&gt;&amp;#91;1&amp;#93;&lt;/span&gt;: Starting The PHP FastCGI Process Manager...&lt;br/&gt;
Apr 15 23:45:36 localhost.localdomain systemd&lt;span class=&quot;error&quot;&gt;&amp;#91;1&amp;#93;&lt;/span&gt;: Started The PHP FastCGI Process Manager.&lt;/p&gt;

&lt;p&gt;Btw, After I check nginx error log.&lt;/p&gt;

&lt;p&gt;This shows &lt;/p&gt;

&lt;p&gt;2018/04/15 23:46:24 &lt;span class=&quot;error&quot;&gt;&amp;#91;error&amp;#93;&lt;/span&gt; 16536#0: *1 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 192.168.1.137, server: _, request: &quot;GET / HTTP/1.1&quot;, upstream: &quot;fastcgi://127.0.0.1:9000&quot;, host: &quot;10.10.168.103:8089&quot;&lt;br/&gt;
2018/04/15 23:46:24 &lt;span class=&quot;error&quot;&gt;&amp;#91;error&amp;#93;&lt;/span&gt; 16536#0: *1 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 192.168.1.137, server: _, request: &quot;GET /favicon.ico HTTP/1.1&quot;, upstream: &quot;fastcgi://127.0.0.1:9000&quot;, host: &quot;10.10.168.103:8089&quot;, referrer: &quot;http://10.10.168.103:8089/&quot;&lt;/p&gt;
</comment>
                            <comment id="13326" author="devangn" created="Mon, 16 Apr 2018 10:46:14 +0530"  >&lt;p&gt;Install net-tools and check the response of below command,&lt;br/&gt;
netstat -pan|grep 9000&lt;br/&gt;
It should be, tcp        0      0 127.0.0.1:9000          0.0.0.0:*               LISTEN      XXX/php-fpm: master &lt;/p&gt;</comment>
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