https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-220 ASTPP Community <p>Hi there,</p> <p>Looks like there's a problem with the credit lookup. </p> <p>Account has credit, is postpaid and credit is 500</p> <p>However when trying to call getting this in the logs!</p> <p>2017-09-05 17:22:54.181254 <span class="error">&#91;WARNING&#93;</span> switch_cpp.cpp:1360 <span class="error">&#91;ASTPP&#93;</span> <span class="error">&#91;DOAUTHORIZATION&#93;</span> <span class="error">&#91;8212272956&#93;</span> Insufficent balance (0) to make calls..!!<br/> 784929ca-9256-11e7-9785-791b0b72e60d 2017-09-05 17:22:54.181254 <span class="error">&#91;WARNING&#93;</span> mod_dptools.c:1713 Accountcode 8212272956 doesn't have sufficiant fund!!</p> <p>Attaching full log and image showing credit.<br/> <a href="https://github.com/iNextrix/ASTPP/files/1278151/errorlog.txt" class="external-link" target="_blank" rel="nofollow noopener">errorlog.txt</a><br/> <span class="image-wrap" style=""><img src="https://user-images.githubusercontent.com/29196157/30071777-fa7ae560-925f-11e7-877c-385ab3f4a8ea.PNG" style="border: 0px solid black" /></span></p> <p>Thanks! Neil</p> ASTPPCOM-220

V3.5 Cannot Call Out - Insufficient Credit Error

New Feature Done Done Samir Doshi spacejelly Tue, 5 Sep 2017 22:01:16 +0530 Wed, 7 Sep 2022 06:59:07 +0530 Thu, 1 Apr 2021 18:58:49 +0530 0 0 <p>ok, As per my other entry where crediting creates a negative figure, if I revert the balance value back to a negative figure then it works!</p> <p>So for now all my balances look like this!<br/> <span class="image-wrap" style=""><img src="https://user-images.githubusercontent.com/29196157/30072184-71b867c8-9261-11e7-80c8-303c689ddf10.PNG" style="border: 0px solid black" /></span></p> <p>Please execute below query to update postpaid customer balance, <br/> update <tt>accounts</tt> balance = balance*(-1) where posttoexternal=1; That will resolve the issue. </p> Blocks ASTPPCOM-1020 Development External issue ID 220 Rank 0|i009zr: