https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-219 ASTPP Community <p>Hey there, </p> <p>Just created a new customer on v3.5. (Updated from 3 this morning) </p> <p>Created as postpaid as all of ours are centrally billed via a custom external billing engine (use astpp for call handling only)</p> <p>Added credit refill and rather than the customers value being a positive figure as it always has been on earlier versions it actually showed as a negative!</p> <p>So, customer balance = 0<br/> Credit 500<br/> New customer balance = -500!</p> <p>Should be + 500</p> <p>Cheers!</p> <p>Neil</p> ASTPPCOM-219

V3.5 Credit refill issue

New Feature Done Done Samir Doshi spacejelly Tue, 5 Sep 2017 20:05:06 +0530 Thu, 1 Apr 2021 19:01:29 +0530 Thu, 1 Apr 2021 19:01:29 +0530 0 0 <p>Hi Neil, </p> <p>We have changed bit of concept to manage postpaid customer balance. So that is the impact of it. <br/> I gave you solution for existing customers in other issue <a href="https://jira.astppbilling.org/browse/ASTPPCOM-220" title="V3.5 Cannot Call Out - Insufficient Credit Error" class="issue-link" data-issue-key="ASTPPCOM-220"><del>ASTPPCOM-220</del></a> </p> <p>ok, so you're saying that you've made a very serious change to the way the system works and have not mentioned this?! </p> <p>That's not very good at all and this change has a serious impact in how we use the software.</p> <p>Please, revert back to how it used to work for postpaid as it makes no sense at all as it is.</p> <p>True. We completely missed to update in changelog. However we noticed that issue as soon as you reported and checked all possible place if we missed anything else. </p> <p>That is not possible to revert the changes as that is impacting on entire accounting part of application. You can simply modify your custom function and do needful adjustments. </p> <p>ok, so it will stay. Could you briefly document the changes for postpaid<br/> customers then just so there's no further misunderstandings!</p> <p>EG: What happens to balance when call made, what happens when invoice<br/> generated. What happens when invoice paid, etc.</p> <p>As mentioned, we use external software to bill and monitor balances so<br/> understanding these changes is critical!</p> <p>Thanks <img class="emoticon" src="https://jira.astppbilling.org/images/icons/emoticons/smile.png" height="16" width="16" align="absmiddle" alt="" border="0"/></p> <p>On 11 September 2017 at 11:11, Samir Doshi &lt;notifications@github.com&gt; wrote:</p> <p>&gt; True. We completely missed to update in changelog. However we noticed that<br/> &gt; issue as soon as you reported and checked all possible place if we missed<br/> &gt; anything else.<br/> &gt;<br/> &gt; That is not possible to revert the changes as that is impacting on entire<br/> &gt; accounting part of application. You can simply modify your custom function<br/> &gt; and do needful adjustments.<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you authored the thread.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/219#issuecomment-328485181" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/219#issuecomment-328485181</a>&gt;, or mute<br/> &gt; the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/Ab1_fV-LGSCuVoTyrWs8QhFhugYXFfK0ks5shQdCgaJpZM4PNCwL" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/Ab1_fV-LGSCuVoTyrWs8QhFhugYXFfK0ks5shQdCgaJpZM4PNCwL</a>&gt;<br/> &gt; .<br/> &gt;</p> <p>Note. I will get you information and also document it and release the<br/> change to avoid confusion.</p> <p>&lt;<a href="https://mailtrack.io/" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io/</a>&gt; Sent with Mailtrack<br/> &lt;<a href="https://mailtrack.io/install?source=signature&amp;lang=en&amp;referral=samir.doshi@inextrix.com&amp;idSignature=22" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io/install?source=signature&amp;lang=en&amp;referral=samir.doshi@inextrix.com&amp;idSignature=22</a>&gt;</p> <h2><a name="BestRegards"></a>Best Regards</h2> <p>Samir Doshi<br/> <em>iNextrix Technologie</em><em>s Pvt. Ltd</em>.<br/> <a href="http://www.inextrix.com" class="external-link" target="_blank" rel="nofollow noopener">http://www.inextrix.com</a></p> <p><em>Disclaimer:</em><br/> The information contained in this communication is confidential and may be<br/> legally privileged. It is intended solely for the use of the individual or<br/> entity to whom it is addressed and others authorized to receive it. If you<br/> are not the intended recipient you are hereby notified that any disclosure,<br/> copying, distribution or taking action in reliance of the contents of this<br/> information is strictly prohibited and may be unlawful. Please notify the<br/> sender immediately and destroy all copies of this message and any<br/> attachments contained in it.</p> <p>On Mon, Sep 11, 2017 at 4:18 PM, SpaceJelly &lt;notifications@github.com&gt;<br/> wrote:</p> <p>&gt; ok, so it will stay. Could you briefly document the changes for postpaid<br/> &gt; customers then just so there's no further misunderstandings!<br/> &gt;<br/> &gt; EG: What happens to balance when call made, what happens when invoice<br/> &gt; generated. What happens when invoice paid, etc.<br/> &gt;<br/> &gt; As mentioned, we use external software to bill and monitor balances so<br/> &gt; understanding these changes is critical!<br/> &gt;<br/> &gt; Thanks <img class="emoticon" src="https://jira.astppbilling.org/images/icons/emoticons/smile.png" height="16" width="16" align="absmiddle" alt="" border="0"/><br/> &gt;<br/> &gt;<br/> &gt;<br/> &gt; On 11 September 2017 at 11:11, Samir Doshi &lt;notifications@github.com&gt;<br/> &gt; wrote:<br/> &gt;<br/> &gt; &gt; True. We completely missed to update in changelog. However we noticed<br/> &gt; that<br/> &gt; &gt; issue as soon as you reported and checked all possible place if we missed<br/> &gt; &gt; anything else.<br/> &gt; &gt;<br/> &gt; &gt; That is not possible to revert the changes as that is impacting on entire<br/> &gt; &gt; accounting part of application. You can simply modify your custom<br/> &gt; function<br/> &gt; &gt; and do needful adjustments.<br/> &gt; &gt;<br/> &gt; &gt; —<br/> &gt; &gt; You are receiving this because you authored the thread.<br/> &gt; &gt; Reply to this email directly, view it on GitHub<br/> &gt; &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/219#issuecomment-328485181" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/219#issuecomment-328485181</a>&gt;,<br/> &gt; or mute<br/> &gt; &gt; the thread<br/> &gt; &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/Ab1_fV-" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/Ab1_fV-</a><br/> &gt; LGSCuVoTyrWs8QhFhugYXFfK0ks5shQdCgaJpZM4PNCwL&gt;<br/> &gt; &gt; .<br/> &gt; &gt;<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you modified the open/close state.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/219#issuecomment-328493424" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/219#issuecomment-328493424</a>&gt;, or mute<br/> &gt; the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/AA6gcW9LjP11plHSlu8ZEu131x_zvIqxks5shRAagaJpZM4PNCwL" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/AA6gcW9LjP11plHSlu8ZEu131x_zvIqxks5shRAagaJpZM4PNCwL</a>&gt;<br/> &gt; .<br/> &gt;</p> Development External issue ID 219 Rank 0|i009zj: