https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-214 ASTPP Community <p>When I use GMS gold dialer app ASTPP not able to deduct my customer balance however call was successful. Viewing from freeswitch console no log activity is showing while call is in progress.</p> <p>GMS gold dialer --&gt; GMS gold dialer = call success but no deduct on customer balance<br/> ASTPP dialer --&gt; ASTPP dialer = call success able to deduct on customer balance<br/> ASPP dialer --&gt; GMS gold dialer = call success able to deduct on customer balance</p> ASTPPCOM-214

call not seen by ASTPP

Task Done Done Unassigned jihoo05 Wed, 26 Jul 2017 12:03:48 +0530 Tue, 5 Sep 2017 18:03:59 +0530 Tue, 5 Sep 2017 18:03:59 +0530 0 0 <p>ASTPP doesn't have to do anything with Dialer to do billing. If the call<br/> hangup correctly then billing must be done.<br/> Enable the debug log and check logs in /var/log/astpp/.</p> <p>&lt;<a href="https://mailtrack.io/" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io/</a>&gt; Sent with Mailtrack<br/> &lt;<a href="https://mailtrack.io/install?source=signature&amp;lang=en&amp;referral=samir.doshi@inextrix.com&amp;idSignature=22" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io/install?source=signature&amp;lang=en&amp;referral=samir.doshi@inextrix.com&amp;idSignature=22</a>&gt;</p> <h2><a name="BestRegards"></a>Best Regards</h2> <p>Samir Doshi<br/> <em>iNextrix Technologie</em><em>s Pvt. Ltd</em>.<br/> <a href="http://www.inextrix.com" class="external-link" target="_blank" rel="nofollow noopener">http://www.inextrix.com</a></p> <p><em>Disclaimer:</em><br/> The information contained in this communication is confidential and may be<br/> legally privileged. It is intended solely for the use of the individual or<br/> entity to whom it is addressed and others authorized to receive it. If you<br/> are not the intended recipient you are hereby notified that any disclosure,<br/> copying, distribution or taking action in reliance of the contents of this<br/> information is strictly prohibited and may be unlawful. Please notify the<br/> sender immediately and destroy all copies of this message and any<br/> attachments contained in it.</p> <p>On Wed, Jul 26, 2017 at 12:03 PM, jihoo05 &lt;notifications@github.com&gt; wrote:</p> <p>&gt; When I use GMS gold dialer app ASTPP not able to deduct my customer<br/> &gt; balance however call was successful. Viewing from freeswitch console no log<br/> &gt; activity is showing while call is in progress.<br/> &gt;<br/> &gt; GMS gold dialer --&gt; GMS gold dialer = call success but no deduct on<br/> &gt; customer balance<br/> &gt; ASTPP dialer --&gt; ASTPP dialer = call success able to deduct on customer<br/> &gt; balance<br/> &gt; ASPP dialer --&gt; GMS gold dialer = call success able to deduct on customer<br/> &gt; balance<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you are subscribed to this thread.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/214" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/214</a>&gt;, or mute the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/AA6gcSx22EvyrAo2vW5Ki-mFf4_6DoeIks5sRt3MgaJpZM4OjfOi" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/AA6gcSx22EvyrAo2vW5Ki-mFf4_6DoeIks5sRt3MgaJpZM4OjfOi</a>&gt;<br/> &gt; .<br/> &gt;</p> <p>calls were hangup correctly but the customer balance still unchanged no decrease in balance. I do think its a bug, if all subscribers will be using GMS as their dialer they can skipped being charged try to see it for yourself. I did enable my logs as you mention no logs is shown. </p> <p><a href="https://play.google.com/store/apps/details?id=com.gmsdialergold.GUI" class="external-link" target="_blank" rel="nofollow noopener">https://play.google.com/store/apps/details?id=com.gmsdialergold.GUI</a></p> <p>We tried using same dialer and it worked fine.</p> <p>Now about your issue, make sure to have write permission to /var/log/astpp/<br/> folder. If you have set call debug option true from system configuration<br/> then it must start writing logs for the call.</p> <p>We must need logs in order to help you to debug the issue which you are<br/> facing.</p> <p>&lt;<a href="https://mailtrack.io/" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io/</a>&gt; Sent with Mailtrack<br/> &lt;<a href="https://mailtrack.io/install?source=signature&amp;lang=en&amp;referral=samir.doshi@inextrix.com&amp;idSignature=22" class="external-link" target="_blank" rel="nofollow noopener">https://mailtrack.io/install?source=signature&amp;lang=en&amp;referral=samir.doshi@inextrix.com&amp;idSignature=22</a>&gt;</p> <h2><a name="BestRegards"></a>Best Regards</h2> <p>Samir Doshi<br/> <em>iNextrix Technologie</em><em>s Pvt. Ltd</em>.<br/> <a href="http://www.inextrix.com" class="external-link" target="_blank" rel="nofollow noopener">http://www.inextrix.com</a></p> <p><em>Disclaimer:</em><br/> The information contained in this communication is confidential and may be<br/> legally privileged. It is intended solely for the use of the individual or<br/> entity to whom it is addressed and others authorized to receive it. If you<br/> are not the intended recipient you are hereby notified that any disclosure,<br/> copying, distribution or taking action in reliance of the contents of this<br/> information is strictly prohibited and may be unlawful. Please notify the<br/> sender immediately and destroy all copies of this message and any<br/> attachments contained in it.</p> <p>On Thu, Jul 27, 2017 at 5:31 PM, jihoo05 &lt;notifications@github.com&gt; wrote:</p> <p>&gt; calls were hangup correctly but the customer balance still unchanged no<br/> &gt; decrease in balance. I do think its a bug, if all subscribers will be using<br/> &gt; GMS as their dialer they can skipped being charged try to see it for<br/> &gt; yourself. I did enable my logs as you mention no logs is shown.<br/> &gt;<br/> &gt; <a href="https://play.google.com/store/apps/details?id=com.gmsdialergold.GUI" class="external-link" target="_blank" rel="nofollow noopener">https://play.google.com/store/apps/details?id=com.gmsdialergold.GUI</a><br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you commented.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/214#issuecomment-318341915" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/214#issuecomment-318341915</a>&gt;, or mute<br/> &gt; the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/AA6gca6cqQMe8iEGG02wtY0CAh25YUx0ks5sSHwHgaJpZM4OjfOi" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/AA6gca6cqQMe8iEGG02wtY0CAh25YUx0ks5sSHwHgaJpZM4OjfOi</a>&gt;<br/> &gt; .<br/> &gt;</p> <p>I already set the permission, but still cannot see logs. I am using ver 3.0 with nginx </p> <p>That's strange. Create log file astpp.log manually and check. To debug your issue, we must require logs. </p> <p>No feedback. Closing the issue. </p> Development External issue ID 214 Rank 0|i009yf: