https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-183 ASTPP Community <p>Hi<br/> There's a difference between the CDR report using the admin portal and the customer portal.<br/> In the admin portal it shows more in the debit and duration then the customer portal and this is<br/> for all the customers that i have is there a bug?? for exemple this is one of my customer <br/> the admin portal duration 30931:25 debit 115.7 customer portal duration 28395:18 debit 100.3</p> <p>Please help me to fix this</p> ASTPPCOM-183

CDR Report ISSUE

Task Done Done Unassigned ramifourati Tue, 14 Feb 2017 13:20:53 +0530 Tue, 5 Sep 2017 18:05:32 +0530 Tue, 5 Sep 2017 18:05:32 +0530 0 0 <p>That looks like bug. We will investigate further and update you.</p> <h2><a name="BestRegards"></a>Best Regards</h2> <p>Samir Doshi<br/> <em>iNextrix Technologie</em><em>s Pvt. Ltd</em>.<br/> <a href="http://www.inextrix.com" class="external-link" target="_blank" rel="nofollow noopener">http://www.inextrix.com</a></p> <p><em>Disclaimer:</em><br/> The information contained in this communication is confidential and may be<br/> legally privileged. It is intended solely for the use of the individual or<br/> entity to whom it is addressed and others authorised to receive it. If you<br/> are not the intended recipient you are hereby notified that any disclosure,<br/> copying, distribution or taking action in reliance of the contents of this<br/> information is strictly prohibited and may be unlawful.</p> <p>On Tue, Feb 14, 2017 at 1:20 PM, ramifourati &lt;notifications@github.com&gt;<br/> wrote:</p> <p>&gt; Hi<br/> &gt; There's a difference between the CDR report using the admin portal and the<br/> &gt; customer portal.<br/> &gt; In the admin portal it shows more in the debit and duration then the<br/> &gt; customer portal and this is<br/> &gt; for all the customers that i have is there a bug?? for exemple this is one<br/> &gt; of my customer<br/> &gt; the admin portal duration 30931:25 debit 115.7 customer portal duration<br/> &gt; 28395:18 debit 100.3<br/> &gt;<br/> &gt; Please help me to fix this<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you are subscribed to this thread.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/183" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/183</a>&gt;, or mute the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/AA6gcZ_zF-OUet1U-ElloomjEY9sGoYXks5rcVzdgaJpZM4MAKRH" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/AA6gcZ_zF-OUet1U-ElloomjEY9sGoYXks5rcVzdgaJpZM4MAKRH</a>&gt;<br/> &gt; .<br/> &gt;</p> <p>Hi, even if i increase the initial increment and the default increment<br/> its always the same for customer portal always less. When do you think this bug can be fixed</p> <p>Kind Regards</p> <p>I just verified the code for generating report in admin and customer portal and both looks fine. Both code are appending same conditions (account id, from call start date and end call start date) and thus both must be returning same results. </p> <p>I also checked on some servers to validate but there also got same result. </p> <p>Can you please confirm the search params which you are using to filter the data to generate report? </p> <p>In the admin portal i put for exemple from the 1st feb to 28th feb i choose the acccount and make a search<br/> and in the customer portal i choose the same date however in the from date when i choose i get the time 12:00:00 and not 00:00:00 so i change that manually and the results are not the same for the debit and the duration. in the customer portal i get debit=465.8174 , duration=107223:06 and in the admin portal debit=503.6076, duration=113334:17</p> <p>Samir sorry for this you are correct its fine except there's a bug in the customer portal from date time and to date time, when i choose the from date everytime i get 12:00:00 time and to date i get 11:59:59 so i have to manually change those from date to 00:00:00 and to date 23:59:59 is there a way to make this automatic same as the admin portal? Thank you for your help and sorry to waist your time on this</p> <p>That's right. That's by default picking 12:00:00. We will correct that and<br/> update source.</p> <h2><a name="BestRegards"></a>Best Regards</h2> <p>Samir Doshi<br/> <em>iNextrix Technologie</em><em>s Pvt. Ltd</em>.<br/> <a href="http://www.inextrix.com" class="external-link" target="_blank" rel="nofollow noopener">http://www.inextrix.com</a></p> <p><em>Disclaimer:</em><br/> The information contained in this communication is confidential and may be<br/> legally privileged. It is intended solely for the use of the individual or<br/> entity to whom it is addressed and others authorised to receive it. If you<br/> are not the intended recipient you are hereby notified that any disclosure,<br/> copying, distribution or taking action in reliance of the contents of this<br/> information is strictly prohibited and may be unlawful.</p> <p>On Wed, Mar 1, 2017 at 1:04 PM, ramifourati &lt;notifications@github.com&gt;<br/> wrote:</p> <p>&gt; Samir sorry for this you are correct its fine except there's a bug in the<br/> &gt; customer portal from date time and to date time, when i choose the from<br/> &gt; date everytime i get 12:00:00 time and to date i get 11:59:59 so i have to<br/> &gt; manually change those from date to 00:00:00 and to date 23:59:59 is there a<br/> &gt; way to make this automatic same as the admin portal? Thank you for your<br/> &gt; help and sorry to waist your time on this<br/> &gt;<br/> &gt; —<br/> &gt; You are receiving this because you commented.<br/> &gt; Reply to this email directly, view it on GitHub<br/> &gt; &lt;<a href="https://github.com/iNextrix/ASTPP/issues/183#issuecomment-283266748" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/iNextrix/ASTPP/issues/183#issuecomment-283266748</a>&gt;, or mute<br/> &gt; the thread<br/> &gt; &lt;<a href="https://github.com/notifications/unsubscribe-auth/AA6gcXvES5wxwfW8AxBGsbe9mzOOQBxvks5rhR9-gaJpZM4MAKRH" class="external-link" target="_blank" rel="nofollow noopener">https://github.com/notifications/unsubscribe-auth/AA6gcXvES5wxwfW8AxBGsbe9mzOOQBxvks5rhR9-gaJpZM4MAKRH</a>&gt;<br/> &gt; .<br/> &gt;</p> <p>Issue has been fixed in version v3.5. Upgrade to latest version and test it out.</p> Development External issue ID 183 Rank 0|i009rj: