https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-1365 ASTPP Community <p>I set up ASTPP Version 6.0 and it seems that most things are working, except when I call the calling card number. I’ve tried calling with two test accounts, both with 5000 Shillings which is my country base currency (Ugandan Shillings) in them, and the system reports them as having " eighteen million seven hundred seven thousand seven hundred fifty shillings 18,707,750" balance which is over and above my set credit allocation. </p> ASTPPCOM-1365

ASTPP reports incorrect balance on card

Bug High Closed No Change Required Ashish Gohil Dorcas Kagoya new_bug Fri, 28 Apr 2023 15:20:23 +0530 Thu, 29 Jun 2023 15:43:47 +0530 Thu, 29 Jun 2023 14:58:19 +0530 v6.0 0 4 4h <p>Hello <a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=kdorcas71" class="user-hover" rel="kdorcas71">Dorcas Kagoya</a>,</p> <p>Please share your server credentials and ssh details.</p> <p>We do not have any issue in our local so we need to test it in your server.</p> <p>Thanks,</p> <p>Palak.</p> <p>Hello Palak  Rami,</p> <p>Unfortunatelly SSH   is blocked from external networks is it possible to use a teamviewer access.</p> <p>No issues, if we need that will let you know. Meanwhile please share GUI details.</p> <h1><a name="ASTPPreportsincorrectbalanceoncard"></a>ASTPP reports incorrect balance on card</h1> <p>Hello Palak Rami,</p> <p>ASTPP reports incorrect balance on card.  I've tried calling with two test accounts, both with in them, and the system reports them as having a wrong  balance and it won't let me make a call. There's no helpful debug info </p> <p>Hello <a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=kdorcas71" class="user-hover" rel="kdorcas71">Dorcas Kagoya</a>, please add your fixer key in settings to convert currency, after add fixer key currency will convert and you can listen proper balance of customer in access number calls. please let me know if anything.</p> <p>Thanks</p> <p><span class="image-wrap" style=""><img src="https://jira.astppbilling.org/secure/attachment/50003/50003_image-2023-06-29-15-36-36-425.png" style="border: 0px solid black" /></span><span class="image-wrap" style=""><img src="https://jira.astppbilling.org/secure/attachment/50004/50004_image-2023-06-29-15-39-07-894.png" style="border: 0px solid black" /></span></p> <p><span class="image-wrap" style=""><img src="https://jira.astppbilling.org/secure/attachment/50006/50006_image-2023-06-29-15-41-24-849.png" style="border: 0px solid black" /></span></p> <p>Dear <a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=kdorcas71" class="user-hover" rel="kdorcas71">Dorcas Kagoya</a> <br/>  Here you can check customer currency is INR and Admin currency as well as base currency is USD. </p> <p>When customer is calling on access number, currency properly converting and announcing in INR during the call. </p> <p>As per comment of <a href="https://jira.astppbilling.org/secure/ViewProfile.jspa?name=ashish.gohil" class="user-hover" rel="ashish.gohil">Ashish Gohil</a> please configure correct fixer key or update your currency rate manually.</p> Blocks ASTPPCOM-1363 Duplicate ASTPPCOM-1364 ASTPP Edition Category Development Edition RCA Rank 0|i054o7: Reproducibility Sprint 2023-ENT-DEV-V70-W24 Support Type