https://jira.astppbilling.org This file is an XML representation of an issue en-us 8.13.3 813003 14-01-2021 https://jira.astppbilling.org/browse/ASTPPCOM-1345 ASTPP Community <p>Steps to reproduce : </p> <ol> <li>Enable call recording into customer</li> <li>Do local call</li> <li>Check recorded file after hang-up</li> <li>Try to play find in CDRs</li> <li>Download file from CDRs and play into your system</li> </ol> <p>Expected Result : File should be play in CDRs as well as in local system. Same thing is currently working if i download file using scp command. </p> <p> </p> ASTPPCOM-1345

Unable to play call recording file in CDRs menu and also after downloading it (Working fine when copy file using scp command)

Bug Low Closed Done Dhruvil Panchal Alpesh Kaklottar Thu, 15 Dec 2022 17:16:40 +0530 Fri, 7 Jul 2023 17:30:40 +0530 Fri, 7 Jul 2023 17:29:06 +0530 v6.0 v6.0 1 3 5.75h <p>please help the problem is not fixed. some records are downloaded but the main masa remains broken</p> <p>насколько я понял проблема в пермишионсах </p> <p>лечится скриптом который назначает права записям и потом уходит в сон на короткое время но это не совсем правильно как по мне</p> <p>Please follow below steps.</p> <ol> <li>Login in your server</li> <li>open cron file using command “crontab -e”</li> <li>paste the below line at the end of the file.</li> <li>***** chmod -Rf 755 /opt/ASTPP/web_interface/astpp/playlist/example/media/recordings/* (Note : paste 5 Star, due to format issue it it showing different icons)</li> <li>Save the file</li> </ol> <p>As per above change applied in latest community source v6.0, now it is working fine.</p> Duplicate ASTPPCOM-1346 ASTPP Edition Category Development Edition RCA Rank 0|i058f8: Reproducibility Sprint 2023-ENT-DEV-V70-W24 Support Type