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        <version>8.13.3</version>
        <build-number>813003</build-number>
        <build-date>14-01-2021</build-date>
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<item>
            <title>[ASTPPCOM-1150] Template -  email history in description extra words&quot;&lt;strong&gt; ,&#160;&lt;/strong&gt;&quot; displayed.</title>
                <link>https://jira.astppbilling.org/browse/ASTPPCOM-1150</link>
                <project id="10608" key="ASTPPCOM">ASTPP Community</project>
                    <description>&lt;p&gt;steps:-&lt;br/&gt;
 1.&#160;&lt;a href=&quot;https://13.127.15.161/email/email_history_list/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://13.127.15.161/email/email_history_list/&lt;/a&gt;&lt;br/&gt;
 2. Login as admin.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Bug:-&lt;/b&gt;&lt;br/&gt;
 &lt;b&gt;Template :-&#160;auto_reply_mail_support&lt;/b&gt;&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Email history:-&lt;br/&gt;
 &#160; &#160; 1.&#160; path:- reports &amp;gt; email history.&lt;br/&gt;
 &#160;- where is located email history in description extra words&quot;&amp;lt;strong&amp;gt; ,&#160;&amp;lt;/strong&amp;gt;&quot; displayed.&lt;br/&gt;
 &#160; &#160; 2. customer register email address not receive email when create ticket.&lt;br/&gt;
 &lt;b&gt;Ex.&lt;/b&gt;&#160;if i create support ticket and receive email from email history path check the description email history strong extra keywords found.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Expect:-&lt;/b&gt;&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;reports &amp;gt; email history have description this&#160;&quot;&amp;lt;strong&amp;gt; ,&#160;&amp;lt;/strong&amp;gt;&quot; keyword should be removed.&lt;/li&gt;
	&lt;li&gt;Email should be receive customer register email address.&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="41612">ASTPPCOM-1150</key>
            <summary>Template -  email history in description extra words&quot;&lt;strong&gt; ,&#160;&lt;/strong&gt;&quot; displayed.</summary>
                <type id="10200" iconUrl="https://jira.astppbilling.org/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://jira.astppbilling.org/images/icons/priorities/highest.svg">Highest</priority>
                        <status id="4" iconUrl="https://jira.astppbilling.org/images/icons/statuses/reopened.png" description="This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.">Reopened</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="gautam.patel">Gautam Patel</assignee>
                                    <reporter username="bipinkumar.solanki">Bipinkumar Solanki</reporter>
                        <labels>
                    </labels>
                <created>Wed, 21 Sep 2022 12:26:18 +0530</created>
                <updated>Tue, 17 Oct 2023 10:35:22 +0530</updated>
                                            <version>v6.0</version>
                                    <fixVersion>v6.0</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                    <timespent seconds="14700">4h 5m</timespent>
                                <comments>
                            <comment id="115727" author="JIRAUSER43179" created="Tue, 19 Sep 2023 15:43:51 +0530"  >&lt;p&gt;There is no need to change anything because everything is working proper.&lt;/p&gt;

&lt;p&gt;email history have a proper description and not displaying other tags.&lt;/p&gt;

&lt;p&gt;so please check and give an update.&lt;/p&gt;</comment>
                            <comment id="115826" author="JIRAUSER13101" created="Fri, 22 Sep 2023 13:08:34 +0530"  >&lt;p&gt;Strong display in support ticket create mail so reopen this Jira.&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="51347" name="Email-History-Inextrix-Technologies-Pvt-Ltd-.png" size="186411" author="nirali.jayswal" created="Fri, 22 Sep 2023 13:09:35 +0530"/>
                            <attachment id="40065" name="Screenshot from 2022-09-21 12-16-35.png" size="204787" author="bipinkumar.solanki" created="Wed, 21 Sep 2022 12:17:13 +0530"/>
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