[ASTPPCOM-959] DID Routes Randomly Removed from ASTPP Created: 18/Aug/22 Updated: 03/Feb/23 Resolved: 03/Feb/23 |
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| Status: | Done |
| Project: | ASTPP Community |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Improvement | Priority: | Medium |
| Reporter: | Matt Enderle | Assignee: | Neetu Nogia |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | 1h 20m | ||
| Original Estimate: | Not Specified | ||
| Category: | Functional |
| Edition: | Community |
| Description |
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We have 20+ accounts in ASTPP. We have 100+ DIDs.
We have 1 account that the DIDs have been working and now 3 separate times the DID routes and assignment to account have been removed. The DIDs are still there, but they are not assigned to a client and the "other" destination is removed.
Any help would be appreciated. |
| Comments |
| Comment by Neetu Nogia [ 29/Aug/22 ] |
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Hello Matt Enderle Good day, Can you please let me know which astpp community version are you using and what error you gave please give me one short video or some screenshots related to it. so I can check accordingly and get back to you asap. Thank You |
| Comment by Neetu Nogia [ 07/Sep/22 ] |
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Hello Matt Enderle Good day, I am waiting for your response please let me know. Thank You |