[ASTPPCOM-900] Call Recording playback interface issue Created: 15/Jun/22  Updated: 02/Sep/22  Resolved: 01/Jul/22

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: v4.0.1
Fix Version/s: v4.0.1

Type: Bug Priority: Highest
Reporter: Satband Assignee: Nikunj ayar (Inactive)
Resolution: Done Votes: 0
Labels: new_bug
Remaining Estimate: Not Specified
Time Spent: 3.5h
Original Estimate: Not Specified

Reproducibility: always
Category: Call
Sprint: 2022-COM-DEV-V60-W35
Edition: Community

 Comments   
Comment by Satband [ 15/Jun/22 ]

I enable call recording and file is show on FTP but in interface I got two X and File not found
I gave 755 permission for asttp and freeswitch
How I can playback from interface my server is centos-7.0 also 755 permission applied and still nor work

Comment by Nikunj ayar (Inactive) [ 16/Jun/22 ]

Hello Satband,

Can you please share the output of the below command.

ls -l /var/www/html/astpp/playlist/example/media/recordings

Thanks

Comment by Satband [ 17/Jun/22 ]

[root@satband ~]# ls -l /var/www/html/astpp/playlist/example/media/recordings
lrwxrwxrwx. 1 apache apache 31 Aug 18 2021 /var/www/html/astpp/playlist/example /media/recordings -> /var/lib/freeswitch/recordings/

Comment by Satband [ 17/Jun/22 ]

Please advice On

Comment by Nikunj ayar (Inactive) [ 20/Jun/22 ]

Hello Satband,

Please follow below steps.

Before removing anything we request you to keep backup of it.

cd /var/www/html/astpp/playlist/example/media/

ls -la

rm recordings

mkdir recordings

ls -la

chmod -Rf 777 recordings

make sure you copied all old recordings files to new direcotry -

 

cp -rf /var/lib/freeswitch/recordings/*.wav /var/www/html/astpp/playlist/example/media/recordings/

Once changes applied please restart nginx service.

 

systemctl restart nginx 

Please check and confirm.

Thanks

 

Comment by Nirali Jayswal [ 02/Sep/22 ]

Working proper in latest branch.

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