[ASTPPCOM-887] Error when trying to install Addon 'International Credits' Created: 18/Apr/22  Updated: 17/Jun/22  Resolved: 17/Jun/22

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: v5.0

Type: Bug Priority: Highest
Reporter: Agnes Kipalo Assignee: Nikunj ayar (Inactive)
Resolution: Done Votes: 0
Labels: bug_confirmed, new_bug, v5
Remaining Estimate: Not Specified
Time Spent: 1.5h
Original Estimate: Not Specified
Environment:

Its my production environment so I really want to fix this error on high priority


Attachments: PNG File image (4).png    
Issue Links:
Blocks
blocks ASTPPCOM-525 Error when trying to install Internat... Done
Reproducibility: always
Category: Functional
Edition: Community

 Description   

I received this error when trying to install International Credits Addon:

Copying file to web directories...
Copy process completed for web directories!!

Copying file for freeswitch call scripts...
Failed!! Unable to copy files to /usr/share/freeswitch/scripts/astpp/lib/ folder!!!

How to overcome this issue? Please help.

I have install astpp v5 by downloading it and installing it using install.sh file and followed the installation guide came along with the download. Anything explicitly needs to be run after that automatic installation of Astpp v5

 

Linux:
Debian 10
Version:

Astpp v5 community edition



 Comments   
Comment by Agnes Kipalo [ 18/Apr/22 ]

Please anyone I want this to get fixed my live website is getting this issue

Comment by KNERD [ 19/Apr/22 ]

Did you use the newest install script?

This is a duplicate

https://jira.astppbilling.org/browse/ASTPPCOM-861

Comment by Nikunj ayar (Inactive) [ 19/Apr/22 ]

Hello Agnes Kipalo ,

Please apply below command and try to reinstall it.

chmod -Rf 755 /opt/ASTPP/

Thanks

Comment by Neetu Nogia [ 20/Apr/22 ]

Hello Agnes Kipalo ,

Please apply the below command and try to reinstall it.

chmod -Rf 777 /opt/ASTPP/

Thanks

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