[ASTPPCOM-877] when only one SIP devices registered of any Reseller's customer account then Registered SIP devices is not displaying into Switch>Registered SIP devices page Created: 21/Feb/22  Updated: 04/Mar/22  Resolved: 28/Feb/22

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: v5.0, v4.0.1
Fix Version/s: v5.0, v4.0.1

Type: Bug Priority: Medium
Reporter: Prashant Kumar Assignee: Ashish Gohil
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: 1.25h
Original Estimate: Not Specified

Attachments: File f7WQAc1HLK.mp4    
Issue Links:
Relates
Reproducibility: always
Category: Functional
Edition: Community

 Description   

Steps :- 

  1. Login as admin.
  2. go to Get addon > community.
  3. install switch monitoring commercial addon.
  4. Now login as admin.
  5. go to switch > Registered SIP devices/Registered gateways/Live call graph/Switch_CLI 
  6. Validate authentication key by using License key.
  7. now go to Accounts > customer SIP devices.
  8. choose any one Reseller's customer SIP devices and Register into any soft phone IP phone.
  9. after successfully SIP device register Go to Switch > Registered SIP device and observe after refresh the page. (you can also check into reseller or above reseller's customer login)

Actual result :- when only one SIP devices registered of any Reseller's customer account then Registered SIP devices is not displaying into Switch>Registered SIP devices page.

Expected result :- It should be display successfully.

See Videos :- 

 Comments   
Comment by Ashish Gohil [ 28/Feb/22 ]

This issue resolve,

please check PR on ASTPPENT-3425,

Comment by Prashant Kumar [ 01/Mar/22 ]

Verified in latest v5.0 community change applied done, working fine, now need to verify into v4.0.1 version.

Comment by Prashant Kumar [ 04/Mar/22 ]

Verified in latest v4.0.1 community change applied done, working fine as expected.

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