[ASTPPCOM-861] Unable to install "International Credits" Module Created: 28/Dec/21  Updated: 17/Jan/22  Resolved: 17/Jan/22

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: v5.0

Type: Bug Priority: Low
Reporter: KNERD Assignee: Neetu Nogia
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: 4h 40m
Original Estimate: Not Specified
Environment:

Debian 9


Reproducibility: always
Category: Other
Edition: Community

 Description   

When trying install this module, I am getting an error


Copying file to web directories...
Copy process completed for web directories!!

Copying file for freeswitch call scripts...
Failed!! Unable to copy files to /usr/share/freeswitch/scripts/astpp/lib/ folder!!!

Back



 Comments   
Comment by Neetu Nogia [ 30/Dec/21 ]

Hello KNERD

Goodday,

We are checking your concern we will get back to you asap.

Thank You

Comment by Neetu Nogia [ 31/Dec/21 ]

Hello KNERD

Goodday,

Please give permission to mention path.

chmod +x /usr/share/freeswitch/scripts/astpp/lib/

chmod +x /opt/ASTPP/

If anything else please let us know.

Thank You

Comment by KNERD [ 03/Jan/22 ]

Still will not install

After executing:


root@astpp:~# chmod +x /usr/share/freeswitch/scripts/astpp/lib/
root@astpp:~# chmod +x /opt/ASTPP/

Copying file to web directories...
Copy process completed for web directories!!

Copying file for freeswitch call scripts...
Failed!! Unable to copy files to /usr/share/freeswitch/scripts/astpp/lib/ folder!!!
Comment by Neetu Nogia [ 04/Jan/22 ]

Hello KNERD

Gooday,

Please follow a few more steps to fix your issue.

cd /usr/share/freeswitch/

ln -s /opt/ASTPP/freeswitch/scripts/ /usr/share/freeswitch/scripts

If anything else please let us know.

Thank You

Comment by KNERD [ 04/Jan/22 ]
root@astpp:/usr/share/freeswitch# ln -s /opt/ASTPP/freeswitch/scripts/ /usr/share/freeswitch/scripts

RESPONSE:

Copying file to web directories...
Copy process completed for web directories!!

Copying file for freeswitch call scripts...
Failed!! Unable to copy files to /usr/share/freeswitch/scripts/astpp/lib/ folder!!!
Comment by Neetu Nogia [ 05/Jan/22 ]

Hello KNERD

Goodday,

Please follow all the steps from starting and send us a short video which we can understand if it is an issue.

Thank you

Comment by Neetu Nogia [ 05/Jan/22 ]

Hello KNERD

Please follow these steps:

chmod -Rf 777 /opt/ASTPP/*
chmod -Rf 777 /opt/ASTPP/
chmod -Rf 777 /opt/ASTPP

cd /usr/share/freeswitch/
ln -s /usr/share/freeswitch/ /opt/ASTPP/freeswitch/scripts/

 

Thank You

Comment by KNERD [ 06/Jan/22 ]

Copying file to web directories...
Copy process completed for web directories!!

Copying file for freeswitch call scripts...
Copy process completed for freeswitch directories!!

Importing database queries...
Database queries import process completed!!

Module successfully imported!!

While this workaround allowed the installation of the add-on, doing chmod 777 is a security issue.

I would prefer the issue be resolve correctly.

Thank you.

Comment by Neetu Nogia [ 07/Jan/22 ]

Hello KNERD

Goodday,

Is it resolved or not please let us know,

we are already fixed this issue in the new build version you want to new build version so please let us know we can share it with you.

Thank You

Comment by KNERD [ 09/Jan/22 ]

So a new installation will not have this issue?

Comment by Neetu Nogia [ 10/Jan/22 ]

Dear KNERD

Goodday,

Yes, you can get it in Github for the latest source.

Thank You

Comment by Nikunj ayar (Inactive) [ 17/Jan/22 ]

Hello ,

We are closing this ticket due to no response.

Feel free to re write us in case of any concern.

Thanks

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