[ASTPPCOM-853] Resseller can not see notification of the emails right Created: 17/Dec/21  Updated: 31/Dec/21  Resolved: 31/Dec/21

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Medium
Reporter: George P Assignee: Neetu Nogia
Resolution: Done Votes: 0
Labels: new_bug
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File 2021-12-17_16-24.png     PNG File admin_view.png    
Reproducibility: always
Category: UI
Edition: Enterprise

 Description   

Hi

We have installed Version 5.0 Enterprise (Build : 20210730-153339)

Reproduce steps

1) Make a resseller

2) Configure resellers  mail settings

3) From reseller make a customer

4) Configure template for notifications for low balance for example. From reseller

When a notification is send

1) It uses the template from admin

2) Reseller notification for emails shows that email has failed to send

3) From admin notifications emails shows correctly that they have send

Normal behavior should be

1) Customers that belong in a reseller should use resellers templates for notifications and not admin

2) Reseller should  see that emails have sent successful

 

 



 Comments   
Comment by Neetu Nogia [ 30/Dec/21 ]

Dear George P

Goodday,

Is this issue coming to you in the Enterprise version? please confirm once.

Thank You

Comment by Neetu Nogia [ 31/Dec/21 ]

Hello,

We are closing this ticket.

Feel free to raise an enterprise support ticket with us in case if you have any concerns regarding this ticket.

Thank You

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