Hello Fernando Dorna,

Goodday,

As per the screenshot you are searching rates with adding code.

So if you will filter the code then filter will show only that rate group containing the filtered code.

if you want to add all the code then please remove code filter and then add it.

Thanks

Hello @nikunj.ayar ,

What I do to add a destination (prefix) to the package is:

1) click on "Add Destination" button.  The "Add Destination" window shows up.

2) filter by the Rate Group and code (prefix) I want to add.  Then press the "Search" button and only one code is shown, the code I want to add.

3) click on the "+ Add" yellow button.

4) The code is added to the list...I can see it, only one code.  Then press the green "Save" button and it takes me to the products page again and shows a green banner that says "Product Update Successfully!"

Then, when I go to edit the product again, I can see all the codes added, not just the one I added....

Am I doing something wrong?

Another odd thing I noticed.  If I want to delete the codes I check all of them and press the "Delete" button.  The banner "Selected records has been deleted" appears, then press the green "Save" button, the  "Product Update Successfully!" banner shows again and when go to the product edit the codes are there....

But if I logout and log in again and do the process then I am able to delete them....crazy, I know, but this is what is happening....

All other features are working fine, we only have this issue with free minutes packages...

thank you for your time!

Sincerely,

Fernando

Hello Fernando Dorna,

You want to see only that code which you selected before saving the free minutes?

Please let us know.

Thanks,

Palak.

Hello

We are closing this ticket as haven't got a response back on this ticket for a few days.

Kindly re-open it if you will have any queries in the future by relying on it.

Regards,

Neetu Nogia