[ASTPPCOM-792] INVOICE DON'T GENERATE Created: 18/Sep/21  Updated: 17/Jun/22  Resolved: 17/Jun/22

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Low
Reporter: Paps Grey Assignee: Palak Rami (Inactive)
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: JPEG File astpp_billing_configs.JPG     JPEG File astpp_billing_cronjob_gui.JPG     JPEG File astpp_billing_cronjob.JPG     JPEG File astpp_billing_invoice.JPG    
Reproducibility: always
Category: Configuration
Edition: Community

 Description   

Hello All

 

I have ASTPP both version 4.0.1 and 5.0 beta. Invoice does not generate automacally like it should. Please can i have assistance in resolving this.

 

Regards

Prince



 Comments   
Comment by Paps Grey [ 19/Sep/21 ]

I have tried this on both version 4 and v5, debian and now centOs same effect. Please I need assistance

Comment by Paps Grey [ 20/Sep/21 ]

Hello Team

 

Please can anyone assist me on this?

Comment by Nikunj ayar (Inactive) [ 21/Sep/21 ]

Hello Paps Grey ,

Goodday,

Is it calls related invoice not working or any of the?

Please check and confirm.

Thanks

Comment by Paps Grey [ 21/Sep/21 ]

Hi Nikunj ayar

 

Please its outbound call related.

Comment by Paps Grey [ 22/Sep/21 ]

Hello Nikunj ayar

Please anything else you need me to check?

Comment by Palak Rami (Inactive) [ 18/Jan/22 ]

Hello Paps Grey ,
Good day,

Is this happening to all customers or you choose any particular customer? Also please check in settings, does the invoice is enable?

Please confirm .

Thanks

Comment by Neetu Nogia [ 17/Jun/22 ]

Hello

We are closing this ticket as haven't got a response back on this ticket for a few days.

Kindly re-open it if you will have any queries in the future by relying on it.

Regards,

Neetu Nogia

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