[ASTPPCOM-780] Return Class 'CI_Controller' not found after installing v5 enterprise edition Created: 18/Jun/21  Updated: 19/Nov/21  Resolved: 19/Nov/21

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: v5.0

Type: Bug Priority: Highest
Reporter: furqan@mycountrymobile.com Assignee: Nikunj ayar (Inactive)
Resolution: Done Votes: 0
Labels: new_bug
Remaining Estimate: Not Specified
Time Spent: 25m
Original Estimate: Not Specified

Attachments: PNG File astpp.png    
Reproducibility: always
Category: UI
Edition: Enterprise

 Description   

I just installed v5 enterprise edition but gui returning 'CI_Controller'  not found.Got installation script from https://docs.astppbilling.org/display/itplmars/v5.

For your information I used centos 7 for installing.And also successfully installed and working when tried v4 non enterprise version

 Comments   
Comment by furqan@mycountrymobile.com [ 18/Jun/21 ]

Hi,

 

Can you please answer our issue

 

Thank you

 

Comment by Nikunj ayar (Inactive) [ 07/Jul/21 ]

Hello furqan@mycountrymobile.com,

Can you please check for the storage on your server?

If space is full then please clear some space for it.

Also check the status of "service mysql status" command.

Please share necessary screenshot if any error.

Thanks

Comment by Nikunj ayar (Inactive) [ 15/Sep/21 ]

Hello,

We are closing this ticket due to response.

Feel free to raise new ticket if you have any concern.

Thanks

Comment by Prashant Kumar [ 19/Nov/21 ]

Hello,

I verified after installed latest v4.0.1 v5.0 community and its working fine.

Thanks

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