[ASTPPCOM-665] Problems when import customers via CSV Created: 26/Mar/21  Updated: 24/Apr/21  Resolved: 23/Apr/21

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: v4.0.1
Fix Version/s: v5.0

Type: Bug Priority: High
Reporter: Genia Assignee: Kinjal Prajapati
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: 2.75h
Original Estimate: Not Specified
Environment:

Centos 7


Attachments: File B24BEBNmbV.mp4    
Issue Links:
Cloners
Reproducibility: always
Category: Other
Sprint: 2021-COM-DEV-W15
Edition: Community

 Description   
  1. Previous text was updated as more problems were found. Per ASTPP's request I am reporting them below.

 

Hello,

We have setup ASTPP on Centos 7 by following the quick installation guide. The following problems are faced when we try to import customers via CSV file:

Steps to reproduce:

Admin → Accounts → Customers → Import Customers

  1. If “Billing schedule” is set to “Monthly” → impossible to choose the “Billing Day”. It is set to “28” and does not show/allow other options.
  2. Impossible to set Localization or any kind of Number Translation rules for all customers.
  3. When import the Ballance of Prepaid customers → Balance is doubled (balance * 2, always)
  4. When import the Ballnce of Postpaid customers (positive OR negative) → Balance is not imported at all and remains 0.0000
  5. Emails are imported corrupted i.e.: genia@gmail.com@genia@gmail.com.com
    Normally, when the email field is not empty, the rule of field@field.com that is applied automatically, should not run. See more info here: https://docs.switzernet.com/3/public/210407-astpp-paths-and-conf-files/#_Toc68725907

It is more likely that those are bugs as we reinstalled the system several times and these problems remain.

Questions:

  • Is it going to be fixed?
  • Is there any solution/workaround that allows to overpass these problems?

P.S. When we talk about thousands of customers, it is of course not fixable manually.

Thanks in advance for any help!



 Comments   
Comment by Alpesh Kaklottar [ 19/Apr/21 ]

Required details are missing.

Comment by Kinjal Prajapati [ 20/Apr/21 ]

https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/590

Comment by Prashant Kumar [ 22/Apr/21 ]

After import successfully, in customer list, still balance and email id is displaying as double, 

See attached videos

Comment by Kinjal Prajapati [ 22/Apr/21 ]

https://gitlab.com/inextrix/ITPLATP/ASTPPCOM/-/merge_requests/616

Comment by Prashant Kumar [ 24/Apr/21 ]

This concern is resolved and will be added in upcoming version release.

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