[ASTPPCOM-440] Signup - empty rate group on customer Created: 12/Jun/18  Updated: 08/Sep/18  Resolved: 08/Sep/18

Status: Done
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Task
Reporter: pscomgr Assignee: Unassigned
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified


 Description   

I just enable signup and i select from setting the default rate group.
when the client registers he can't see the rate group into his account



 Comments   
Comment by (Community) DN (Inactive) [ 13/Jun/18 ]

That newly create account will be under 'default' rate group and rates will be applied accordingly.
Customer portal wont need/have rate group information, its for admin/reseller's use.

Comment by pscomgr [ 13/Jun/18 ]

but as you can see in the picture i have set default rate group for new accounts.

so probably the client must have some rates in his account.
correct?

in admin panel i can't see the rates for the new account it's empty.

Comment by (Community) DN (Inactive) [ 14/Jun/18 ]

Yeah, then new account(client/customer) will have the rates which are assigned to 'default' rate group.

Comment by pscomgr [ 14/Jun/18 ]

Correct, that's what i thought. But in my installation i can't see rate group when a client signed up!

Comment by (Community) DN (Inactive) [ 27/Jun/18 ]

[~pscomgr] You mean in customer portal?
You will see it in admin portal and can change it also.
From customer portal you wont see it, it just applied to that customer. In customer portal they just see 'My Rates' as per the rate group assign to them.

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