[ASTPPCOM-396] subscriptions issue Created: 11/Apr/18 Updated: 01/Apr/21 Resolved: 01/Apr/21 |
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| Status: | Closed |
| Project: | ASTPP Community |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | v4.0.2 |
| Type: | Bug | ||
| Reporter: | pacomms | Assignee: | hardikinextrix |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Description |
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The issue is this, if a subscription is added to the system, then assigned to a rate/package then a customer is added the subscription is not added to the customers account unless the subscription is edited and saved again. |
| Comments |
| Comment by pacomms [ 13/Apr/18 ] |
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Any ideas what is causing this ? |
| Comment by pacomms [ 21/Apr/18 ] |
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Any updates on this issue ? im going live in 2 weeks and this is causing a real headache |
| Comment by Samir Doshi [ 24/Apr/18 ] |
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Hi [~ankitdoshi] Did you workout on that issue? |
| Comment by aditpl [ 24/Apr/18 ] |
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HI [~smrdoshi] |
| Comment by pscomgr [ 04/May/18 ] |
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Hi, |
| Comment by pacomms [ 07/May/18 ] |
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still no fix yet ? |
| Comment by pscomgr [ 15/May/18 ] |
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Is there any update? |
| Comment by aditpl [ 15/May/18 ] |
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Please update source.To check and confirm this issue. |
| Comment by pacomms [ 19/May/18 ] |
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will advise |
| Comment by (Community) DN (Inactive) [ 11/Jun/18 ] |
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Closing this because of no activity since long time. Please respond to it to reopen it. |
| Comment by pscomgr [ 12/Jun/18 ] |
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1. I first create a subscription and chose a rate group. Then in the customer account / billing settings / rate group I chose the rate group. However the subscription page for this customer is not updated accordingly. 2. I have created an account for a customer. I assigned a specific rate group to this customer and saved it. Then each time I try to edit the subscription it changes the balance of the customer. |
| Comment by (Community) DN (Inactive) [ 13/Jun/18 ] |
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We'll check and respond. |
| Comment by (Community) DN (Inactive) [ 14/Jun/18 ] |
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[~pscomgr] |
| Comment by pscomgr [ 14/Jun/18 ] |
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1.Where is the patch? |
| Comment by (Community) DN (Inactive) [ 15/Jun/18 ] |
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1. patch |
| Comment by pscomgr [ 15/Jun/18 ] |
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1. could you tell me how can i apply the patch to my server? |
| Comment by pscomgr [ 23/Jun/18 ] |
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When i create an account and add balance 100 euro and also assign to a rate group with subsrciption, the balance update in the account but the mail containing #BALANCE# doesn't update. When the customer creates the account and he choose later a subscription (plan) , i can't assign the subscription (when i change the rate group on the customer profile. also could you |
| Comment by hemdip [ 17/Jun/19 ] |
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[~pscomgr] The original issue which you have reported has been fixed, So based on that we closing this issue. For > also could you You can report new suggestion as it diverting from original issue. |