[ASTPPCOM-338] DID monthly charge going off as 0.00 Created: 06/Mar/18  Updated: 01/Apr/21  Resolved: 01/Apr/21

Status: Done
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: v4.0.2

Type: New Feature
Reporter: plettonline Assignee: Samir Doshi
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified


 Description   

Steps to re-create.

1. Setup Reseller account
2. Log in to Reseller account
3. Purchase DID and then assign monthly cost to DID
4. As the reseller, setup a customer as prepaid with billing date on 1st of the month
5. Assign a monthly cost to DID
6. At the beginning of the month, the monthly cost for the DID will be processed but as 0.00
7. The invoice for the client is also generated with a 0.00 value and the due date of 1970-01-01

I have not yet tested this as a "non reseller" account, however, the issue is defiantly consistent on reseller accounts.

 Comments   
Comment by plettonline [ 11/Apr/18 ]

Should this be solved in 3.6 ?

Comment by Samir Doshi [ 12/Apr/18 ]

Yeah. Please confirm.

Comment by plettonline [ 02/May/18 ]

Hi guys,

Seems like this issue still persists exactly as before... The Monthly DID charge went off this month however the amount went off as "0" instead of "80" as it should have. The price of the DID has been set at a monthly price of "80" yet the system still charges "0"

Comment by plettonline [ 11/May/18 ]

1. Direct customer DID charges seem to be going off as expected.

2. Reseller DID charges and the Customers of the Resellers are not being charged.. (Value shows "0" and invoice due date shows 1970-01-01)

3. Monthly Charge for DID is configured as 80.00 on the reseller's panel ...

Screen shots below or recent occurrence taken from within resellers panel


Comment by Samir Doshi [ 12/May/18 ]

Hi,

I would like to check on your server if possible.
You can share your server information on samir.doshi@inextrix.com.

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Best Regards

Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

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On Fri, May 11, 2018 at 10:42 PM, plettonline <notifications@github.com>
wrote:

>
> 1.
>
> Direct customer DID charges seem to be going off as expected.
> 2.
>
> Reseller DID charges and the Customers of the Resellers are not being
> charged.. (Value shows "0" and invoice due date shows 1970-01-01)
> 3.
>
> Monthly Charge for DID is configured as 80.00 on the reseller's panel
> ...
>
> Screen shots below or recent occurrence taken from within resellers panel
>
> [image: screen shot 2018-05-11 at 19 07 03]
> <https://user-images.githubusercontent.com/17046363/39937135-14db3ac4-554f-11e8-97ca-80b094472ab5.png>
> [image: screen shot 2018-05-11 at 19 08 44]
> <https://user-images.githubusercontent.com/17046363/39937136-150c664e-554f-11e8-8de5-25fc636811e1.png>
>
> —
> You are receiving this because you modified the open/close state.
> Reply to this email directly, view it on GitHub
> <https://github.com/iNextrix/ASTPP/issues/338#issuecomment-388426840>, or mute
> the thread
> <https://github.com/notifications/unsubscribe-auth/AA6gcRyR2egMT9RoGYzk-I4fKflC4wREks5txcaWgaJpZM4SeQWQ>
> .
>

Comment by plettonline [ 14/May/18 ]

Hi Samir,

Details have been emailed..
Thank you

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