[ASTPPCOM-199] [ASTPP] Customer CDRs and Summary Report issue in ASTPP V3.0 Created: 10/May/17  Updated: 01/Apr/21  Resolved: 01/Apr/21

Status: Done
Project: ASTPP Community
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: New Feature
Reporter: amitzz Assignee: Samir Doshi
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified


 Description   

Hi
I am running latest ASTPP 3.0 on Debian

Current bug I found is

Under
Call reports => Detailed Reports -> Customer (not working)
-> Reseller (Note Tested)
-> Provider Outbound ( WORKING )
=> Summary Report -> Customer ( not working )
-> Reseller (Note Tested)
-> Provider (not working)

Tried update.sh but no improvement

Regards
AmitZ



 Comments   
Comment by RAYED BEN SALEM (Inactive) [ 10/May/17 ]

no brother , it is working!
the only bug is in reseller portal!
this bug https://github.com/iNextrix/ASTPP/issues/197
but no one give us a answer!

Comment by Samir Doshi [ 11/May/17 ]

Hi Guys,

@Amit, We must need to look into your srever in order to check that issue
as that is not a bug of open source. It must be something with your setup
or packets.

@Rayed, That issue in queue. Currently team is busy in commercial projects.
As soon as we will get time, we will fix that and update the source code.

Best Regards

Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

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On Wed, May 10, 2017 at 7:53 PM, RAYED BEN SALEM <notifications@github.com>
wrote:

> no brother , it is working!
> the only bug is in reseller portal!
> this bug ASTPPCOM-197 <https://github.com/iNextrix/ASTPP/issues/197>
> but no one give us a answer!
>
> —
> You are receiving this because you are subscribed to this thread.
> Reply to this email directly, view it on GitHub
> <https://github.com/iNextrix/ASTPP/issues/199#issuecomment-300498147>, or mute
> the thread
> <https://github.com/notifications/unsubscribe-auth/AA6gcQevZ2syW9VBuNM1vOrUf3-sbaJQks5r4chkgaJpZM4NWB91>
> .
>

Comment by RAYED BEN SALEM (Inactive) [ 11/May/17 ]

Thank you Samir Doshi

Comment by amitzz [ 13/May/17 ]

Thank you Samir for reply!

Call reports => Detailed Reports -> Customer (not working)
-> Reseller (Tested - not working)
-> Provider Outbound ( WORKING )
=> Summary Report -> Customer ( not working )
-> Reseller (Tested - not working )
-> Provider (not working)

Customer is able to see CDRs after login. Reseller and Admin couldnt able to see customer and summary report.

Can you please list php files of ASTPP which need to investigate.

Thanks
AmitZ

Comment by amitzz [ 15/May/17 ]

I have below updates after copying new phps related to reports from astpp git hub

Call reports => Detailed Reports -> Customer (not working)
**-> Reseller (Tested - WORKING)
-> Provider Outbound ( WORKING )**
=> Summary Report -> Customer ( not working )
-> Reseller (Tested - not working )
-> Provider (not working)

Summary reports at all not working

ASTPP team please assist. Also let me know if you need any logs or any data.

Thanks & Regards
AmitZ

Comment by amitzz [ 16/May/17 ]

Hi,

Tried reinstall but still summary reports and customer details reports not working.

Only Able to details reports RESELLER and PROVIDER OUTBOUND

Regards
AmitZ

Comment by Samir Doshi [ 16/May/17 ]

Hi Amit,

As we mentioned previously, we are not sure what is the problem in your
setup.
Lets do one thing, send me your server information off the list. We will
check.

Best Regards

Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

Disclaimer:
The information contained in this communication is confidential and may be
legally privileged. It is intended solely for the use of the individual or
entity to whom it is addressed and others authorized to receive it. If you
are not the intended recipient you are hereby notified that any disclosure,
copying, distribution or taking action in reliance of the contents of this
information is strictly prohibited and may be unlawful. Please notify the
sender immediately and destroy all copies of this message and any
attachments contained in it.

On Tue, May 16, 2017 at 4:05 AM, Amitzz <notifications@github.com> wrote:

> Hi,
>
> Tried reinstall but still summary reports and customer details reports not
> working.
>
> Only Able to details reports RESELLER and PROVIDER OUTBOUND
>
> Regards
> AmitZ
>
> —
> You are receiving this because you commented.
> Reply to this email directly, view it on GitHub
> <https://github.com/iNextrix/ASTPP/issues/199#issuecomment-301624532>, or mute
> the thread
> <https://github.com/notifications/unsubscribe-auth/AA6gcTDo5hnh8r9EZEPvGR6OPMpnkX2kks5r6NNPgaJpZM4NWB91>
> .
>

Comment by amitzz [ 23/May/17 ]

Hi Samir,

I have reinstalled Debian and ASTPP fixed the reports issue.

The ASTPP logs still showing one error

ERROR - 2017-05-23 13:33:01 --> Severity: 8192 --> mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead /var/www/html/astpp/system/database/drivers/mysql/mysql_driver.php 75

Freeswitch CLI shows below error
Error in my_thread_global_end(): 2 threads didn't exit

regards
amitz

Comment by amitzz [ 23/May/17 ]

One point I want to mention. I have removed APACHE2 completely this time as I have used nginx

Working all reports now

Regards
AmitZ.

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