[#ASTPPCOM-1408] Customer interface gives an error for some customers

[ASTPPCOM-1408] Customer interface gives an error for some customers Created: 07/Feb/24 Updated: 07/Feb/24
Status:	Open
Project:	ASTPP Community
Component/s:	None
Affects Version/s:	None
Fix Version/s:	v6.0

Type:

Bug

Priority:

High

Reporter:

Genia

Assignee:

Samir Doshi

Resolution:

Unresolved

Votes:

Labels:

None

Remaining Estimate:

Not Specified

Time Spent:

Not Specified

Original Estimate:

Not Specified

Attachments:

customer-interface-error.png

Reproducibility:

always

Category:

Functional

Edition:

Community

Description

Hello,
I have imported some postpaid customers via csv file.
The customer interface for these customers is not accessible using the arrow ->] next to number from admin interface.
It gives an error to contact the admin, even if the accounts are not expired.

Any idea why this happened?
Thanks.

Comments

Comment by Genia [ 07/Feb/24 ]

Customers are active from Admin side, that is not the issue with status.

Status = Active

Generated at Sat Feb 10 07:25:51 CET 2024 using Jira 8.13.3#813003-sha1:22ebedbb75c99b147c66f14e031dd8a2d214753a.

[ASTPPCOM-1408] Customer interface gives an error for some customers Created: 07/Feb/24 Updated: 07/Feb/24