[ASTPPCOM-1318] call recordings not working Created: 18/Nov/22  Updated: 07/Jul/23  Resolved: 07/Jul/23

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: v5.0
Fix Version/s: None

Type: Bug Priority: High
Reporter: Bhavyata Raval (Inactive) Assignee: Dhruvil Panchal
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: 10m
Original Estimate: Not Specified

Reproducibility: always
Category: Functional
Sprint: 2023-ENT-DEV-V70-W24
Edition: Community

 Description   

steps to reproduce:

  1. login as admin
  2. make calls
  3. check cdrs entries
  4. check recordings display proper but not able to play 

expected result: call recordings should be play and work proper 

 Comments   
Comment by Dhruvil Panchal [ 07/Jul/23 ]

Hello Bhavyata Raval,
Please follow below steps.

  1. Login in your server
  2. open cron file using command “crontab -e”
  3. paste the below line at the end of the file.
  4. ***** chmod -Rf 755 /opt/ASTPP/web_interface/astpp/playlist/example/media/recordings/* (Note : paste 5 Star, due to format issue it it showing different icons)
  5. Save the file
Comment by Prashant Kumar [ 07/Jul/23 ]

As per above change applied from  ASTPPENT-1345 ticket in latest community source v6.0, now it is working fine.
https://jira.astppbilling.org/secure/AddComment!default.jspa?id=47427

Generated at Sat Feb 10 07:25:03 CET 2024 using Jira 8.13.3#813003-sha1:22ebedbb75c99b147c66f14e031dd8a2d214753a.