[ASTPPCOM-1020] I can't call out - Prepaid Insufficient Fund Created: 07/Sep/22  Updated: 03/Feb/23  Resolved: 03/Feb/23

Status: Closed
Project: ASTPP Community
Component/s: None
Affects Version/s: v5.0
Fix Version/s: None

Type: Bug Priority: Low
Reporter: Ousman Boukar Ndobela Assignee: Neetu Nogia
Resolution: Done Votes: 0
Labels: v5
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: Text File Insufficient_Funds.txt    
Issue Links:
Blocks
blocks ASTPPCOM-220 V3.5 Cannot Call Out - Insufficient C... Done
Reproducibility: always
Category: Functional
Edition: Community

 Description   

Hello,

I created a customer and I refill 200$ for testing. When I call any number, I can see in the log this error:

<action application="log" data="WARNING Accountcode xxxxxxxxxxx doesn't have sufficient fund!!"/>

Even though there is no audio message for Insufficient funds, and the call continues to my Provider, then I heard the busy tone.

I'm using Community version 5 installed on Debian 10

I attach below the complete log for the call.

Insufficient_Funds.txt

 



 Comments   
Comment by Harsh Patel [ 14/Sep/22 ]

Neetu Nogia Check Max call limit value in Setting.

It's not issue it's configuration issue.

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