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  1. ASTPP Community
  2. ASTPPCOM-893

Dashboard Stats | Wrong Values

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: v5.0
    • Fix Version/s: v5.0
    • Labels:
    • Reproducibility:
      always
    • Category:
      UI
    • Edition:
      Community

      Description

      Hi everyone,

      I have opened this issue on the forum and was instructed to report it as a bug.

      https://forum.astppbilling.org/t/dashboard-stats-wrong-values/1213

       

      As per my understanding the dashboard displays stats on a weekly base or monthly.

      I don't know if I am the only one that faces this issue so please confirm the following.

       

      You can see I have 2 trunks. The total amount of the calls that went through both of them is 56 calls. You can see on the red bar that today's calls are displayed as 35.

      When I go to Reports -> Call Detail Reports -> Customer

        • I can see that the amount of calls is indeed correct (according to the ones terminated from the trunks)

      Since there are calls missing from the dashboard, the debit amount and the profit is also wrong.

      Something else that I believe is wrong is the fact that any calls which were not answered, are probably displayed as failed calls.

       

      This installation is done in a VM with debian 10 and the v5 community script.

      To sum up, please confirm the following:

      • Do you see the same behavior on todays/weekly/monthly calls?
      • Should the calls that were not answered, be displayed as failed calls?

      Let me know if you need additional information.

        Attachments

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        2. customer.png
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              Assignee:
              neetu.nogia Neetu Nogia
              Reporter:
              georgedal George Dalanai
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                Resolved:

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