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  1. ASTPP Community
  2. ASTPPCOM-877

when only one SIP devices registered of any Reseller's customer account then Registered SIP devices is not displaying into Switch>Registered SIP devices page

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: v5.0, v4.0.1
    • Fix Version/s: v5.0, v4.0.1
    • Labels:
      None
    • Reproducibility:
      always
    • Category:
      Functional
    • Edition:
      Community

      Description

      Steps :- 

      1. Login as admin.
      2. go to Get addon > community.
      3. install switch monitoring commercial addon.
      4. Now login as admin.
      5. go to switch > Registered SIP devices/Registered gateways/Live call graph/Switch_CLI 
      6. Validate authentication key by using License key.
      7. now go to Accounts > customer SIP devices.
      8. choose any one Reseller's customer SIP devices and Register into any soft phone IP phone.
      9. after successfully SIP device register Go to Switch > Registered SIP device and observe after refresh the page. (you can also check into reseller or above reseller's customer login)

      Actual result :- when only one SIP devices registered of any Reseller's customer account then Registered SIP devices is not displaying into Switch>Registered SIP devices page.

      Expected result :- It should be display successfully.

      See Videos :- 

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            Assignee:
            ashish.gohil Ashish Gohil
            Reporter:
            prashant.kumar Prashant Kumar
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              Dates

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              Updated:
              Resolved:

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