Details
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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Labels:
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Reproducibility:always
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Category:UI
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Edition:Community
Description
In the LIVE CALLS Panel, there is a bug with the Term Trunk table, we have 2 providers and when 1 fails the call is completed by the second normally, but in LIVACALLS, it shows that the call is going out through the first provider, even if it fails and the call goes out by the second, the dashboard always shows only the first provider.
To reproduce the problem.
Configure 2 Gateways (providers)
In Trunks Configure the 2 Gateways on the same trunk, 1 being the Gateway and the other the Failover Gateway.
When making the call, if the first trunk fails the second trunk completes the call, but in the LIVECALLS UI Panel, the system will show that the call is going out through the 1st gateway (which failed).
This creates confusion when it comes to quickly checking which trunk that call is being placed on.
LOG Call
2022-01-11 15:36:05.369289 [DEBUG] mod_dptools.c:1685 SET sofia/FREESWITCH/002255@ASTPP [intcall]=[0]
EXECUTE [depth=0] sofia/FREESWITCH/002255@ASTPP export(presence_data=x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD)
EXECUTE [depth=0] sofia/FREESWITCH/002255@ASTPP bridge([leg_timeout=10,absolute_codec_string=^^:PCMU:PCMA:G729]sofia/gateway/PROVIDER01/0044551722334455)
2022-01-11 15:36:05.369289 [DEBUG] switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING[export_vars] [presence_data]=[x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD] to event
2022-01-11 15:36:05.369289 [DEBUG] switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING[export_vars] [presence_data]=[x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD] to event
EXECUTE [depth=0] sofia/FREESWITCH/002255@ASTPP bridge([leg_timeout=10,absolute_codec_string=^^:PCMU:PCMA:G729]sofia/gateway/PROVIDER02/0044551722334455)
2022-01-11 15:36:06.129298 [DEBUG] switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING[export_vars] [presence_data]=[x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD] to event
2022-01-11 15:36:06.129298 [DEBUG] switch_channel.c:1264 sofia/FREESWITCH/002255@ASTPP EXPORTING[export_vars] [presence_data]=[x|||ASTPP(002255)|||^55.* // Brazil // 0.10000 // trunk_id=9|||PROVIDER01 // ^55.* // Brasil // 0.09000 // trunk_id=9|||STD] to event
2022-01-11 15:36:08.509345 [DEBUG] switch_core_media.c:3847 Set Codec sofia/FREESWITCH/002255@ASTPP PCMU/8000 20 ms 160 samples 64000 bits 1 channels
2022-01-11 15:3