Details
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Type:
New Feature
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Status: Done
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Labels:None
Description
I have seen that if there is an error type disposition that there is no billing to the customer or provider. Some errors should still be billed. The reason I say this is based o the following example:
NORMAL_CLEARING = billable
Origination_cancel = non-bill
User_busy = non-bill
This is correct I feel but I got the following disposition on some of the calls: RECOVERY_ON_TIMER_EXPIRE and the customer duration was set to 0 and debit / cost 0 but the provider billed me for the call. The duration was 72 seconds. I think what happened was there was a network error and loss of packets. The call dropped but ASTPP did not bill for the duration the call was active for.
How can I choose what disposition must get billed for when there is a active duration or is this a bug to be fixed in ASTPP?