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  1. ASTPP Community
  2. ASTPPCOM-1356

Outbound Caller-ID from SIP device is being ignored

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    Details

    • Type: Bug
    • Status: Open
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: v6.0
    • Fix Version/s: v6.0
    • Labels:
    • Environment:

      Debian 10

      ASTPP6

    • Reproducibility:
      always
    • Category:
      Call
    • Edition:
      Community

      Description

      Good night.
      Here, ASTPP 6.
      Grandstream Endpoint, correctly configured, registering fine; DID assigned to endpoint, incoming calls working OK.
      SIP device configuration in ASTPP looks fine, and has a "Caller Number" assigned(eg.: 5554443333)

      But, when I make a call from the endpoint, ASTPP is using the Caller-ID from the endpoint, ignoring the assigned "Caller Number" 5554443333 ...

      Already double-checked the following parameters:

      • Caller-Id-In-From (in Gateway config...tested true and false, same issue)
      • Extension-In-Contact (in Gateway config...tested true and false, same issue

      In order to confirm the situation, I made changes in the Endpoint(programming in the phone, the Caller-ID my carrier needs to see), and this "trick" works...but I don´t think this is the correct way to solve the issue.

      ...I don´t know why this happens in version 6...I have working other server(version 5), and the parameters related with Caller-ID are working fine; the endpoint has his own username/CID number, and no matter this, ASTPP5 overwrites and assigns my correct CID programmed in the "SIP device" section... why this issue happens in version 6??..
      ...or maybe am I doing something wrong?

      PS: I have tested in two separated servers both with ASTPP6, one with centOS, the second with Debian...same issue...

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            Assignee:
            alpesh.kaklottar Alpesh Kaklottar
            Reporter:
            urbanet Ramiro Davila
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