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  1. ASTPP Community
  2. ASTPPCOM-1343

Error showing CDR after 9PM in America/Sao_Paulo time zone (GMT -03:00)

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    Details

    • Type: Bug
    • Status: Reopened
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: v6.0
    • Fix Version/s: None
    • Labels:
    • Reproducibility:
      always
    • Category:
      UI
    • Edition:
      Community

      Description

      Error showing CDR after 9PM, I believe it is some error with time zone, time zone in ASTPP America/Sao_Paulo (GMT -03:00).
      After 9PM, calls made before that time are not shown in the report, but I just filter by day they appear. On the main screen of ASTPP, in the red box where the calls of the day are shown, the calls are also shown only after 9PM, during the day there are several calls, but it only shows 1 call. but explaining this to the customer is difficult, see the problem in the attached video.

      On the admin side we also have the same problem, please see in the attachment that it shows in two fields 1 called where it should show 0.

      Thanks and regards.

        Attachments

        1. admin.png
          admin.png
          442 kB
        2. astpp cdr.webm
          8.34 MB
        3. astpp Todays Calls.png
          astpp Todays Calls.png
          160 kB
        4. astpp Todays Calls admin.png
          astpp Todays Calls admin.png
          160 kB
        5. chrome_Q2qh3KkE4S.mp4
          7.00 MB
        6. chrome_r1yasoMLdH.mp4
          7.25 MB
        7. customer.png
          customer.png
          114 kB

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              Assignee:
              harsh.patel Harsh Patel
              Reporter:
              dbbrito Danilo Borges
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                Dates

                Created:
                Updated: